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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

April 07, 2022

Our spirit connected, he loves God and so do I sealed deal Givehimaraise! Please Sharon More

by Sharon Greene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Sharon! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

April 05, 2022

This was my best experience I have ever had in buying a vehicle. James made sure that he got every thing right and that I was happy. James also went the extra mile in making sure I got everything I needed More

by Delora Ybarra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Purnell, James Smith
Apr 06, 2022 -

Dallas Lease Returns responded

Delora, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, James and our team look forward to having you as one of our valued customers for many more years to come!

April 04, 2022

Absolutely the best car buying experience you could ask for! Afton and the crew went above and beyond to take care of me yet again. Thank y’all so much. Seriously appreciate everything you do More

by sergiocarrales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Dallas Lease Returns responded

Sergio, We are very happy to hear Afron provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 04, 2022

We received fantastic service. We couldn’t be happier with our experience at Dallas Lease Returns. I will be referring family and friends for their used car needs. More

by Todd Pawlinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Apr 04, 2022 -

Dallas Lease Returns responded

todd, Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 04, 2022

Excellent service here. Purchased my last 2 vehicles here and both times wad fast very easy and great service! More

by Rodneythomisee83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Dallas Lease Returns responded

Rodney, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 02, 2022

Blanca made my buying experience easy and enjoyable. When I flew in from out of state she even picked me up from the airport! Thx Blanca! More

by agansle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 02, 2022

They worked with me to make sure what I wanted was met with no problem. Thank you Blanca. She does good business and definitely gained me as a customer. Glad to work with her. More

by Treal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Blanca, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we look forward to working with you again!

April 01, 2022

She listened and found what I was looking for. Her availability was important and she followed up with me. More

by Kiersten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Apr 01, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review, Kiersten! We are thrilled that Sindy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

April 01, 2022

Juan Contreras is the man! He was able to get me into a much better deal than what I was before I traded my Nissan Sentra. I told him what I type of car I needed for my growing More

by Rafaela S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Apr 04, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Juan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

April 01, 2022

Kayla was beyond helpful! She answered all of our many questions, & she took all the pain out of the process. She’s a pleasure to work with! More

by fiffer1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Apr 04, 2022 -

Dallas Lease Returns responded

It's great to hear that Kayla was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

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