Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,838 reviews
March 28, 2022
Dallas Lease Returns had the truck that was advertised at the sale price they stated. Chris Mikell was very easy to deal with. He had all my paperwork ready for me when I arrived and I was through that pro the sale price they stated. Chris Mikell was very easy to deal with. He had all my paperwork ready for me when I arrived and I was through that process in less than 15-minutes. Excellent service. More
by Happycarbuyer
Employees Worked With
March 26, 2022
amazing experience and the car is amazing! I really appreciate the help and advice on my first car buying experience. I will tell everyone to come here in the future! I really appreciate the help and advice on my first car buying experience. I will tell everyone to come here in the future! More
by spawl42
Employees Worked With
Sindy Fernandez
March 24, 2022
Richard Bell, went to work for me on day one. Everything went smooth and quick. And even had the vehicle delivered to me. I will definitely spread the word!! Thanks Everything went smooth and quick. And even had the vehicle delivered to me. I will definitely spread the word!! Thanks More
by Louisshelton48
Employees Worked With
March 24, 2022
Great guy made the purchase quick and easy would highly recommend to anyone looking to get a vehicle great selection of cars to choose from recommend to anyone looking to get a vehicle great selection of cars to choose from More
by Glomightyderrick
Employees Worked With
March 24, 2022
This was hands down the easiest car purchase we have ever made. In this crazy market we were so thankful for how smooth and simple the process was. Chris was a pleasure to work with. made. In this crazy market we were so thankful for how smooth and simple the process was. Chris was a pleasure to work with. More
by newburns
Employees Worked With
March 24, 2022
Mi primera vez comprando un carro y Blanca Benítez hizo el proceso muy sencillo y agradable. Excelente profesionalismo y disposición! Muchas gracias Blanca. Sin duda la recomendaría. el proceso muy sencillo y agradable. Excelente profesionalismo y disposición! Muchas gracias Blanca. Sin duda la recomendaría. More
by Karladeg
Employees Worked With
March 23, 2022
Roel Ortiz has exceptional professionalism and is very customer service oriented! If I could give him 10/10 stars, I would. He was very knowledgeable, thorough and pleasant to work with. I have already re customer service oriented! If I could give him 10/10 stars, I would. He was very knowledgeable, thorough and pleasant to work with. I have already recommended him to several of my friends and colleagues. He was happy to answer all of my questions and really just made the experience as seamless as possible when I made my purchase. I would return to Dallas Lease Returns to make another purchase over any other auto dealer hands down. They have such an extensive variety of vehicles to suit your lifestyle and budget. Roel was very patient and communicative while helping me consider my options. Thank you Roel!! More
by SS
Employees Worked With
March 23, 2022
So in love with my new car! Blanca made this process so easy and enjoyable! She’s the best at what she does!! Blanca made this process so easy and enjoyable! She’s the best at what she does!! More
by cassie reyna
Employees Worked With
March 22, 2022
We went to several dealerships before going to Dallas Lease Returns so by the time we got there I wasn’t excited about the thought of a new car at all. Kerron’s customer service was amazing & he was so p Lease Returns so by the time we got there I wasn’t excited about the thought of a new car at all. Kerron’s customer service was amazing & he was so personable. He made it enjoyable & so easy which I really appreciate! We’ll be going back to Kerron for our next car! More
by Ja.trayer
Employees Worked With
