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Dallas Lease Returns

Dallas, TX

5.0
7,837 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,837 reviews

March 22, 2022

Sin ninguna duda es el mejor lugar para agarrar un carro son muy transparentes lo recomiendo 100% a mi y ami esposa nos atendieron super bien Blanca Benitez una gran persona la mejor vendedora muchas gracia More

by Cs.cruz13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 21, 2022

Very Smooth Process, Tim was able to help me get into the PERFECT car. Process was very smooth and he was helpful in helping me choose the right vehicle for me. Very Satisfied More

by NY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Seifert
Mar 22, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tim and our team, and we look forward to working with you again.

March 21, 2022

They were great in the process Love Afton she is amazing second time I've purchased a vehicle More

by Rallykutx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez , Sindy Fernandez
Mar 22, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Afton was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2022

Afton found us the perfect vehicle for our needs. I gave her an idea what we were looking for she gave me several choices and even helped narrow it down to the last couple. More

by Roger.fergason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Dallas Lease Returns responded

Thank you, Roger, for taking the time to share your thoughts on working with our team. We're glad to hear Afton delivered such a great experience!

March 21, 2022

A no pressure dealership is how they all should be. My wife and I will purchase again. Anthony is who helped us and made it happen. Such an enjoyable experience and purchase. More

by Narvell & LaShawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

March 20, 2022

James was Patient Sufficient and very Professional I will send all my Friends and Family to him More

by Trambeau1Rambo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Mar 21, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear James delivered such a great experience!

March 19, 2022

Clean, wide variety of inventory, helpful. Online platform is great, it would be helpful for them to update if a vehicle is on hold or no longer available. More

by jojo0910
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2022

Ease of receiving vehicle. Paperwork was simplistic. No hassle. Was able to test the vehicle and determine if It was the best fit for me. More

by christopher_butler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Dallas Lease Returns responded

Thank you, Christopher, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 18, 2022

Very good experience! Eric was very helpful and patient with us throughout the entire process More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review, Sarah. We're happy to hear Eric was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 17, 2022

Fabian was great! The process went smoothly. Everyone was very nice and they did everything they could to get us the best deal. Fabian went above and beyond. We will d More

by davedamorris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Mar 18, 2022 -

Dallas Lease Returns responded

Dave, Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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