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Dallas Lease Returns

Dallas, TX

5.0
7,834 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,834 reviews

March 14, 2022

This is my second vehicle I have purchased from you guys and once again I was very satisfied. More

by lamurray9669
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Tammy Lacy, Jesse Leija
Mar 15, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 13, 2022

Had lots of good vehicles to choose from, I was unsure of what I wanted but Pete searched high and low for something that would fit my budget and needs. I really liked that my salesman and finance guy were More

by aellison79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Pete. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 12, 2022

Real responsive and professional, intrested in making sure we get what we're looking for within our budget. Charlie was great and kept in constant communication with us making the whole process very smoo More

by Marconina312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Pickett
Mar 14, 2022 -

Dallas Lease Returns responded

It's great to hear that Charlie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 11, 2022

Kayla was an excellent salesperson and by far the best that I have bought a car from. She was genuine and straightforward with none of the sliminess associated with a car salesperson. More

by Sriggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Mar 11, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2022

Eric Taylor was amazing. Very professional and patient with me. Explained everything in detail and left no questions unanswered! Thank you Eric and Dallas Lease Return! More

by tyrob816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase. Please let us know if we can be of any more assistance!

March 11, 2022

Las Vegas to Texas for a Bentley with Tony McKeel! The easiest transparent buying process I ever had!! We More

by Amstrong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Mar 14, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 11, 2022

They has a lot to choose from. Nice cars with affordable prices. Friendly people greetings More

by debbiejackson560
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 11, 2022

To say the process was smooth is an understatement. I’m thankful for Tony McKeel for working with me & finding me the best car in my best interest. From finding the right car to signing the paperwork — More

by aleahmtea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Mar 14, 2022 -

Dallas Lease Returns responded

We are very happy Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 10, 2022

Found a car that I wanted online went to the dealership met Eric Taylor he was happy to let me drive a few cars decided I wanted one and the loan process was very professional he was very friendly More

by Lesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Dallas Lease Returns responded

Lesa, thank you for sharing your experience with us! We're happy to hear it went well with Eric and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 10, 2022

Kerron was very accommodating, he makes purchasing a vehicle a very easy and pleasant experience More

by Buttercup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Kerron was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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