Back

Dallas Lease Returns

Dallas, TX

5.0
7,834 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

Directions

By Type

Showing 7,834 reviews

March 08, 2022

Chris Mikell was my sales agent and his service was outstanding. I had after market wheels on a SL400 which I wanted to install on SL450 ; no problem . My trade-in value was more than expected. I would More

by rnronhol1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

March 07, 2022

This was the best experience I’ve ever had. Super friendly person. She made me feel like I knew her for years. I would definitely recommend doing business with her again More

by mela.lopez1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Dallas Lease Returns responded

Mela, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 07, 2022

Very friendly, informative and easy to deal with on your own time schedule. Highly recommended More

by Dan_lopez12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Mar 07, 2022 -

Dallas Lease Returns responded

Dan, Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 07, 2022

Great and polite to deal with. Ultimately did not buy car because it was missing few options I needed but not fault of dealer. Roel the salesperson was excellent to deal with S More

by lynnprinting
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Dallas Lease Returns responded

Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

March 07, 2022

My sales agent was Chris Mikel, without his superior work this transaction would not have happened. Chris went beyond the normal in assisting getting my Genesis G70 shipped to Atlanta,GA and retuning my trad More

by jazeejoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Dallas Lease Returns responded

We are very happy to hear Chris provided you with such a positive experience! Congratulations on your new Genesis G70! We sincerely value your business and look forward to your next visit.

March 06, 2022

Excelente trato, muy agradable y atenta la señorita Blanca se esforzó en buscar lo que necesitaba, gracias! More

by ever.cere.ech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 05, 2022

Great used cars, very well kept, immaculant condition, sales rep was very helpful,and patient. Paperwork was already ready when I arrived, only took about 30 min and I was on my way More

by Taylorsheree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Mar 07, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

March 05, 2022

The best dealer shop,invited all to visit,its a good place. I like it More

by Kofketekou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 04, 2022

Easy no hassle way to buy a vehicle. You agree on vehicle and price sign a go I think I was at dealership less than two hours More

by Wesley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Mar 07, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 04, 2022

Glad I found DLR and Kayla! They had the exact car I wanted, and working with them was the easiest car buying experience I’ve ever had. Kayla was awesome from beginning to end; More

by Elena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Mar 07, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Kayla provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Elena, for choosing Dallas Lease Returns!

...
361
...