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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

February 26, 2022

I had a hectic day going into the dealership, but once I walked through the doors it was an extremely pleasant experience with Kayla and the other staff. Everyone there made us feel welcomed and valued; the More

by Alexweaver785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Tidwell, Kayla Bunch
Feb 27, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, Alex. We appreciate you taking the time to leave us this fantastic five-star review. Please let us know if we can be of any more assistance. We're always happy to help.

February 26, 2022

All the things perfect, very professional, great experience and very informative. I´m very happy whith her help. More

by mvillagrasa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 27, 2022 -

Dallas Lease Returns responded

Congratulations on your new purchase! Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience here with Sindy. We appreciate your five-star review!

February 26, 2022

I was an out of town car buyer(Corpus Christi) so I needed a sales person that could gather a lot of info and answer many questions. Kayla Bunch did that and accommodated all my request. Financing and More

by ai1701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Feb 27, 2022 -

Dallas Lease Returns responded

Congratulations on your new purchase! We are very happy to hear that Kayla provided you with such a positive experience. We sincerely value your business. Thank you for helping to spread the word about us. We're here for you anytime.

February 26, 2022

Easiest process ever! !!! 1 hour Friday night to pick my car, 30 minutes on Saturday for paperwork and pickup. Anthony is priceless!! More

by Mgbroermann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to leave us a five-star review. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchase!

February 26, 2022

Positive and not pushy! We will return in the future, well worth the long trip! More

by Jeanette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

February 25, 2022

Chris was very helpful as we were searching for a vehicle. Even though we did not find one with Dallas Lease Returns I will definitely call him first for my next purchase and will refer my friends. C More

by Dallasmavsfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Pickett
Feb 27, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to leave us this great review. We truly appreciate your feedback. We hope that we're able to work with you in the future.

February 25, 2022

Great experience all around and very understanding on me wanting the car inspected outside, Felt good buying this 4 Runner for my wife. Thank you Anthony!! More

by yonatan.goshime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Feb 27, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We hope your wife enjoys her new 4Runner. We look forward to having you as one of our valued customers for years to come.

February 25, 2022

For my first vehicle being my first they were very easy and helpful they made a very possible for me to get a vehicle with no hassle you know they go out of their way to help you to get you the car that yo More

by Elbossking987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Feb 27, 2022 -

Dallas Lease Returns responded

Congratulations on your new purchase! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We look forward to having you as one of our valued customers for years to come.

February 25, 2022

My first time leasing experience was awesome smooth and very informative. I left satisfied and smiling. More

by Antonette33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Seifert
Feb 27, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns, Antonette!

February 24, 2022

It is a very good and fair dealership. Agent Blanca is the absolute best. She represented the company very well. More

by aomolewu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Dallas Lease Returns are glad to have you as a customer.

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