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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

February 24, 2022

We went to buy a truck with Sindy Fernández, she was very kind and professional! She help us to find the best deal! More

by Celina De Abreu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 24, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Celina! We are so glad that Sindy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 24, 2022

We bought a Ford F-350 in excellent condition! It was tough because my wife and i were looking for this truck for like 3 weeks and they were all already sold or incredibly expensive! We found this More

by Edgar.palma93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 24, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review, Edgar. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sindy here at Dallas Lease Returns. Congratulations on your Ford F-350!

February 24, 2022

Eric was very professional and courteous with my purchasing process. Will definitely return for my next vehicle purchase. More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Dallas Lease Returns responded

Jon, Thank you for sharing your experience with us! We're happy to hear it went well working with Eric and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 24, 2022

Hands down the best dealership I've ever been to in my 40-plus years of buying vehicles. All the vehicles are in pristine condition. The staff is very professional and easy to work with. I finally found More

by Joe H McCall Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy, Anna Gutierrez
Feb 24, 2022 -

Joe H McCall Jr responded

Dallas Lease Returns Feb 24, 2022 Joe H McCall Jr Hands down the best dealership I've ever been to in my  40-plus years of buying vehicles. All the vehicles are in pristine condition. The staff is very professional and easy to work with. I finally found my lifetime dealership

February 23, 2022

This place rocks! !! Everyone from the owner all the way down to the front desk staff are very understanding and compassionate about selling vehicles . Eric the salesm More

by Martins_007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
Feb 24, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

February 23, 2022

Bobby is the greatest! Bobby took care of us with a great purchase and assisted us with questions after the purchase. More

by casperghost80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Bobby had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 22, 2022

My experience has been phenomenal. It was a very easy and calm experience with no anxiety at all. Tony is literally the best car salesman I’ve ever dealt with. I love Dallas Lease Retu More

by tls_rashidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Feb 23, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

February 19, 2022

The car buying experience was the BEST I have ever had. I inquired about a car they called the same day. Tim found a better car that I instantly loved. Processed everything over the phone. Test drove the c More

by Destiny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Seifert
Feb 21, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

Feb 25, 2022 -

Dallas Lease Returns responded

Thank you Destiny. It was a pleasure to work with you and help you find a vehicle that you loved. I look forward to selling you the Porsche Cayenne! We are in this together. So do not hesitate to call me if you need anything. Tim Seifert

February 19, 2022

I had an excellent experience Thanks to Edgar Silva for going above and beyond. If you are looking, I would highly recommend Edgar. More

by Karen.mcferren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Dallas Lease Returns responded

It's great to hear that Edgar was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Karen, for choosing Dallas Lease Returns!

February 19, 2022

Pete is knowledgeable, professional and courteous; all good qualities that make for a trustworthy sales associate. I would recommend any of my friends to work with Pete. More

by janethanner12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, Janet, and let us know if we can be of any more assistance!

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