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Dallas Lease Returns

Dallas, TX

5.0
7,942 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,942 reviews

February 22, 2022

My experience has been phenomenal. It was a very easy and calm experience with no anxiety at all. Tony is literally the best car salesman I’ve ever dealt with. I love Dallas Lease Retu More

by tls_rashidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Feb 23, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

February 19, 2022

Pete is knowledgeable, professional and courteous; all good qualities that make for a trustworthy sales associate. I would recommend any of my friends to work with Pete. More

by janethanner12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, Janet, and let us know if we can be of any more assistance!

February 19, 2022

I had an excellent experience Thanks to Edgar Silva for going above and beyond. If you are looking, I would highly recommend Edgar. More

by Karen.mcferren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Dallas Lease Returns responded

It's great to hear that Edgar was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Karen, for choosing Dallas Lease Returns!

February 19, 2022

The car buying experience was the BEST I have ever had. I inquired about a car they called the same day. Tim found a better car that I instantly loved. Processed everything over the phone. Test drove the c More

by Destiny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Seifert
Feb 21, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

Feb 25, 2022 -

Dallas Lease Returns responded

Thank you Destiny. It was a pleasure to work with you and help you find a vehicle that you loved. I look forward to selling you the Porsche Cayenne! We are in this together. So do not hesitate to call me if you need anything. Tim Seifert

February 18, 2022

Thank you so much for your help Sindy Fernandez! I am very pleased with my purchase, she help me a lot and thoroyghly explained everything. More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 18, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Luis! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 18, 2022

This was the easiest, most professional and personal experience shopping cars we have ever had. Blanca was awesome and we even met the owner, Kris. We will come back and recommend you try these guys fir More

by Calebwright04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Blanca and our team. We're glad to hear we delivered such a great experience!

February 18, 2022

Thank you so much! I am very pleased with my purchase. You were very helpful More

by Joselyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 18, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review, Joselyn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 17, 2022

The Dallas Lease Returns location shows a great deal of professionalism and experience and would recommend anyone looking for a way of travel to go there now! More

by Melvin Campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Feb 18, 2022 -

Dallas Lease Returns responded

Thank you, Melvin, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

February 17, 2022

Best service I ever had at a car dealership highly recommend it got me the quote that I wanted and made sure everything was affordable and that I was comfortable before I left I appreciate everything More

by Tusheenabrown4147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Dallas Lease Returns responded

Tusheena, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 17, 2022

Sindy was professional, knowledgeable and all around amazing. She worked so hard to find me the vehicle I wanted and also worked hard to refinance my current vehicle. I look forward to working with her More

by Charity.tittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Feb 17, 2022 -

Dallas Lease Returns responded

Charity, Thank you for your very kind review. Sindy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

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