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Dallas Lease Returns

Dallas, TX

5.0
7,941 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,941 reviews

January 31, 2022

Great experience. Easy process. Friendly staff. I really enjoyed the car buying experience with Dallas Lease Exchange. More

by JCR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 30, 2022

Love this dealership! Bobby was AMAZING! He went above and beyond to help me! Thank you Bobby for all you have done and are doing for me! Greatly appreciate you! Highly recommend this business!!! More

by Jessica Moyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Jessica Moyers responded

Thank you so kindly Bobby for helping me through this process!!

January 30, 2022

Great service! Easy to work with over phone and internet. Didn’t even have to sit at dealer for more than 5min with the ease of the paper work done through overnight mail even though I live in NM. Vehicles a More

by dtcisawsome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy
Jan 30, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

January 30, 2022

Dependable. Understood the process. Offered a wide selection of vehicles. Made sure payments met my needs More

by Rena.ward0624
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Dallas Lease Returns responded

It's fantastic to hear, Rena, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

January 30, 2022

I had been in the market for my first truck and saw one at this dealership and thought I would Stop and to test drive it. From the time I entered to completion of paperwork Charlie was helped make the exp More

by austinmccoy97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Jan 30, 2022 -

Dallas Lease Returns responded

Congratulations on your new truck! We are so glad that Charlie had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 30, 2022

Todd Counts was recommended from a family member, and even though we lived out of state, after one phone conversation I knew he was going to find us what we were looking for. He went above and beyond and More

by TSmith73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Counts
Jan 30, 2022 -

Dallas Lease Returns responded

It's great to hear that Todd and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

January 29, 2022

Darrin went out of his way to make sure we had a pleasant experience. He was detail oriented and very patient as we were trying to decide which vehicle would work best for our family. I would highly recommen More

by vl1292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Jan 30, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 29, 2022

The team was great! Chris Mikell was awesome. Down to earth straight shooter that was up front, honest, and personable. Would definitely do business with him again. More

by g.stinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle!

January 29, 2022

Best experience ever for purchasing a car. Our salesperson Blanca was awesome to work with! I will definitely recommend her to family and friends looking for a vehicle. More

by dave.emmons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bianca met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

January 29, 2022

Awesome experience, no more dealerships for me! Great selection and friendly service. My salesperson Blanca was the best! She knows her business! Would recommend to family and friends. More

by Renetx43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

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