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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

January 25, 2022

Anthony was very helpful and dedicated to helping me and my wife in looking for options. He also continued a follow up after we left. It was very unfortunate that an emergency happen that cause is not to ge More

by Dbougiefarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to leave us a five-star review. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. We hope everything is okay. We look forward to working with you in the future.

January 25, 2022

Amazing service! Made the process so easy and fast! 10/10 Definitely going back! Thx More

by glendaacosta7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Dallas Lease Returns responded

Glenda, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

January 25, 2022

What an amazing experience with Anthony!The price seemed What an amazing experience with Anthony! The price seemed close to a new car but when I was considering a new car the dealership was tacking on so ma More

by 2ndCamry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Anthony had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 25, 2022

Had to leave a review after driving off with my car and having an incredible experience here! Anthony was amazing throughout the entire process. He was patient, helpful, knowledgeable and allowed me to go More

by Erodf123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Anthony and our team here at Dallas Lease Returns are glad to have you as a customer.

January 24, 2022

Fabian made the process as easy as could be. No hassles about add ons or pressure to buy additional services. More

by Mike M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Jan 24, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Fabian and congratulations on your new car! If there is anything else we can do to assist you, Mike, please do not hesitate to let us know. We are always happy to help!

January 22, 2022

Dallas Lease Returns is the best when it comes to purchasing a used vehicle. Roel was able to get me situated in my new wheels with ease. I would recommend him for any help you need on purchasing a v More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Dallas Lease Returns responded

Pedro, We are very happy to hear Roel and Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2022

Coming from out of town, Edgar made my experience a seamless one. From getting me a great offer on my trade to getting in my new vehicle at a no haggle price, made the process almost effortless. I’m More

by Dawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Dallas Lease Returns responded

Congratulations on your new purchase, Dawn! We're thrilled to hear that you found your experience with Edgar to be a positive one. Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come.

January 21, 2022

I did not even buy a vehicle there. I found something else and Kayla has still took the time to ask me how I am doing. She gets you information super fast and is great to deal with. Buy from Kayla!!!! More

by James.claborn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Jan 21, 2022 -

James.claborn responded

Kayla was great to deal with. I will keep her in mind for my next purchase.

January 21, 2022

Darrin Cline provides the best and most hassle free car purchase experience I have ever had. Not only will I recommend the dealership and Darrin to friends and colleagues, I already have. I see all of my More

by randyhjackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin J. Cline
Jan 21, 2022 -

Dallas Lease Returns responded

Congratulations on your new purchase, Randy! Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with Darrin. It was a pleasure having you at the dealership, Randy. We appreciate your five-star review! Thank you for helping to spread the word about us.

January 20, 2022

Wow I'm so impressed with Dallas Lease Returns !!! Our car buying experience was more than to be expected. We went in with an idea we came our with our dreams coming true!! Thanks to Eric Taylor and the s More

by Leke&Suni Odubote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Dallas Lease Returns responded

It's great to hear that Eric and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

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