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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

May 31, 2021

Great service with great people. Location was clean and presentable, outstanding choice of vehicles. Process was not a hassle, very streamlined. Sindy was on her game, took good care of me. More

by E146951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Sindy and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 31, 2021

Sindy did an outstanding job helping me find the perfect vehicle for my family! Thank you Kris and Sindy for the easy process! Definitely recommend! More

by Sami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Sindy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 31, 2021

Have had nothing but great results from our 2015 Explorer and 2013 Lexus we purchased from Roel, everything he promised he delivered. Thanks Roel for your great service before and after the sale. I would rec More

by Boom Boom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

May 31, 2021

Tony made the process of buying my car easy and simple. No messing around, and made sure that even though I wasn’t in town, we got everything squared. Highly recommend More

by Javier5rangel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

May 31, 2021

Quickest and easiest car purchase ever! Pete helped me to expedite the process and drive away happy. I did not have to wait long hours or talk to multiple people, he took care of everything. More

by autumnp_01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Pete was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 31, 2021

Finally, a hassle-free car buying experience! Anthony is my new "friend in the car business." He provided the easies, fastest, and lowest pressure car buying experience I've ever had. He told me the doing t More

by David Chaffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

David, Thank you for taking the time to share your feedback with us. Anthony and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 30, 2021

Don Webb helped me buy my first car and he was just as helpful with this purchase. I’m glad to have him helping me. More

by kcrig96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Don had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your first new car, and we thank you for choosing Dallas Lease Returns!

May 30, 2021

I reached out to Michael about buying a vehicle. Although I’m not ready yet, he was polite, pleasant, and accommodating. When I’m ready, it will definitely be with Michael. More

by Gail Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
May 30, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We're glad to hear Michael was able to help. We look forward to working with you when you're ready to purchase. We hope to see you soon, Gail!

May 30, 2021

Fastest car buying experience ever! Thankful for Tony's help and how quickly we were in and out! Got a great car at a great price too! More

by Candice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
May 30, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Candice! Thank you for sharing your thoughts about your great experience with Tony here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

May 29, 2021

Anthony is a great sales person who makes you feel like there is no pressure when working with him buying a vehicle. I will come to him anytime I need a vehicle. Please ask for him when you need help. More

by Dfd670
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Tammy Lacy
May 30, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Anthony to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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