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Dallas Lease Returns
Dallas, TX
7,937 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,937 reviews
April 25, 2021
The whole buying experience was very easy, the information was very straight forward, and the salesman was very friendly and answered any questions I had. information was very straight forward, and the salesman was very friendly and answered any questions I had. More
by Kinnahay000
Employees Worked With
James Smith
April 24, 2021
Sindy is great and on top of it. She has a great personality and straight to the point. You do not have to worry about anything with Sindy. She is great. personality and straight to the point. You do not have to worry about anything with Sindy. She is great. More
by ryanflores012
April 24, 2021
Our experience with Pete Haskins was outstanding. Not only was he a consummate professional, but he also made a genuine effort to make the car buying experience enjoyable for my family. Pete took the tim only was he a consummate professional, but he also made a genuine effort to make the car buying experience enjoyable for my family. Pete took the time to show my 3 year old son vehicles that he thought were neat even though we weren’t interested in buying them. He certainly went the extra mile and even delivered on a promise to get my son a toy car which made his day. Pete is an excellent salesman, and I am very satisfied with the purchase of my 2019 GMC Sierra. I will be sure to recommend Dallas Lease Returns to my friends, family, and colleagues because of our positive experience. More
by Liss8793
Employees Worked With
April 23, 2021
Tony is the best and extremely helpful. They didn't have the one I wanted anymore so he found the closest thing to it. I didn't have a ride to get there. So he was able to come pick me up 40 mins away in ba the one I wanted anymore so he found the closest thing to it. I didn't have a ride to get there. So he was able to come pick me up 40 mins away in bad whether. I'm very pleased with the service I received and how helpful he was all around. Highly recommended!! More
by Jared
Employees Worked With
Tony McKeel
April 23, 2021
This is the second vehicle I have purchased from Dallas Lease Returns both with the help of Robert Schultz. He made it a great experience both times with his professionalism and friendly demeanor! Thanks Lease Returns both with the help of Robert Schultz. He made it a great experience both times with his professionalism and friendly demeanor! Thanks Robert for making the experience easy from beginning to end!! More
by medenat
Employees Worked With
April 23, 2021
This dealership was a breath of fresh air in the midst of what can be a frustrating process. Chris was extremely helpful and I felt I could trust he was selling me a great car. The customer service offered b what can be a frustrating process. Chris was extremely helpful and I felt I could trust he was selling me a great car. The customer service offered by this dealer is second to none in my experience. Would 10 out of 10 recommend to anyone looking to buy a vehicle. More
by Lindsey
Employees Worked With
April 23, 2021
This has been I believe our 4th or 5th vehicle we have purchased with Dallas Lease Returns and our Sales Person Robert Schultz. The professionalism that he displays in his knowledge of the vehicles is a purchased with Dallas Lease Returns and our Sales Person Robert Schultz. The professionalism that he displays in his knowledge of the vehicles is amazing. Myself and our business will continue doing business with him. More
by lyle.alsobrook
Employees Worked With
April 23, 2021
Robert Schultz was amazing to work with! He made the whole process of buying my new truck a total breeze and got me a great deal!! Robert put me at ease about trading in my mom vehicle for something I r whole process of buying my new truck a total breeze and got me a great deal!! Robert put me at ease about trading in my mom vehicle for something I really wanted. He helped me get just what I wanted and took care of me every step of the way. More
by Heather S
Employees Worked With
April 22, 2021
Eric Taylor was wonderful to work with. We purchased yesterday and it was a very easy process. Excellent experience from start to finish. Thank you. yesterday and it was a very easy process. Excellent experience from start to finish. Thank you. More
by Happy customer
Employees Worked With
April 22, 2021
Sindy was such a pleasure to work with, thoroughly answered all questions and went above and beyond to ensure the vehicle was delivered as promised (i.e., new tires, alignment). She even dropped it o answered all questions and went above and beyond to ensure the vehicle was delivered as promised (i.e., new tires, alignment). She even dropped it off for me! More
by 77meeksc
Employees Worked With
Sindy Fernandez
