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Dallas Lease Returns

Dallas, TX

5.0
7,901 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,901 reviews

March 09, 2021

Sales Manager Juan has helped my family for 10 years and continue to provide high quality vehicles. His commitment to find the perfect vehicle make vehicle purchasing easier. Thanks for going above and beyo More

by Milton783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Mar 09, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with John. We're glad to hear he delivered such a great experience!

March 09, 2021

We had a great experience with Pete. He was knowledgeable and professional. We were able to get financing and be out the door in less than an hour. I have never had such a pleasant car buying More

by Loftona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to leave us a review! It's fantastic to hear that Pete provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

March 08, 2021

Juan was very helpful. I called the night before and the next day I drove off the lot. I handled my financing and Juan was able to process it in no time. 10/10 would recommend. More

by Taylorfrost1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Mar 08, 2021 -

Dallas Lease Returns responded

Taylor, Thank you for sharing your experience with us! We're happy to hear it went well working with Juan and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 08, 2021

Eric Taylor & Don Webb were amazing and super helpful! The process to buy my new Mercedes was so convenient and easy! They were communicated from beginning to end! I will work with them again! More

by thelanegrptx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. Eric and Don work hard to make sure our guests have an exceptional experience. Congratulations on your new Mercedes! We will share your comments with our team, and we look forward to working with you again.

March 08, 2021

Sindy is freaking awesome! Ready to help anyone, and always goes the extra mile. So if you're looking a new ride, get with her. More

by carlosibarra495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Mar 08, 2021 -

Dallas Lease Returns responded

Thanks for your feedback, Carlos, on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 06, 2021

Great place to look at cars with no salesman following you all over the place. Great selection, if they don’t have what you want, wait a few days and they will probably get it. (They get new cars almost e More

by Falmaguer55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sony, a former employee, great person. He help me a lot when he was here and I was looking for a Grand Cherokee.
Mar 07, 2021 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

March 06, 2021

Pete was very easy to work with and answered all my questions. I will buy again from him because there was no pressure. The truck I bought was exactly what I wanted. More

by rp.craine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Pete was able to help, and we hope to see you again!

March 05, 2021

Don Webb is amazing!! He will work with you and help you the best he can. I am very grateful for him and Dallas Lease Returns. More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Dallas Lease Returns responded

Thank you so much, April, for your wonderful review! We are thrilled that Don had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 05, 2021

Outstanding experience, everything was very quick and easy. Roel Ortiz was by far amazing through the entire process of me purchasing my SUV. He made the whole experience convenient and stress free. Roe More

by nurikak24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Roel to be a positive one. We hope you enjoy your new SUV and don't hesitate to reach out if you need anything else.

March 05, 2021

My absolute favorite dealership ever!!! Afton did and does an amazing job as always!!!!! I’m a repeat customer and will continue to be! Thank y’all for the hard work and outstanding service! More

by scarrales@vidascapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Dallas Lease Returns responded

Thank you for your review and kind words for Afton! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns. We look forward to assisting you with any future automotive needs!

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