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Dallas Lease Returns
Dallas, TX
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,838 reviews
October 15, 2020
After a rocky frustrating start, Afton took over and I have never had a better vehicle buying experience. I shopped multiple dealers and Dallas Lease Return prices couldn't be beat. have never had a better vehicle buying experience. I shopped multiple dealers and Dallas Lease Return prices couldn't be beat. More
by Proud Texan 95
Employees Worked With
October 15, 2020
Even after the purchase of our car, Anthony was available to answer questions and help with anything we needed. He was incredibly knowledgeable and professional and worked on the customers behalf! to answer questions and help with anything we needed. He was incredibly knowledgeable and professional and worked on the customers behalf! More
by chadrakestraw
Employees Worked With
October 14, 2020
This is our 4th vehicle to purchase from Chris and it is always one of the most enjoyable car buying experiences you could ask for. It’s a seamless transaction from start to finish. We will be back! always one of the most enjoyable car buying experiences you could ask for. It’s a seamless transaction from start to finish. We will be back! More
by mark8484
Employees Worked With
October 14, 2020
Working with Eric Taylor felt easy because we communicated very well, he works hard to help me find my desires, and is reliable and flexible. Thanks to him I am able to drive my new car! communicated very well, he works hard to help me find my desires, and is reliable and flexible. Thanks to him I am able to drive my new car! More
by Andrea Cristiano
Employees Worked With
October 13, 2020
Professional, no nonsense and not much up selling and no bickering back and forth on the price. Purchased last two cars here, will probably purchase next as well. bickering back and forth on the price. Purchased last two cars here, will probably purchase next as well. More
by jr.gesler
Employees Worked With
October 13, 2020
This is my 4th car purchase and by far the easiest. The salesman Chris was amazing! Never pushy super helpful and honest. Had everything ready when I walked in. I was done with the process in less than 30 salesman Chris was amazing! Never pushy super helpful and honest. Had everything ready when I walked in. I was done with the process in less than 30 mins! Definitely recommend. Plus the car selection perfect and it’s indoors. 10 Stars! More
by Leslie.gonzalez53
Employees Worked With
October 13, 2020
Pete took what started as a stressful day and turned it into a very pleasant experience. We are extremely pleased with the process and the car. into a very pleasant experience. We are extremely pleased with the process and the car. More
by gaye.livesay
Employees Worked With
October 11, 2020
There to greet you as you walk in, treats you as if you where part of her own family, extremely accommodating while I was waiting, Thank you Ana where part of her own family, extremely accommodating while I was waiting, Thank you Ana More
by wmbradley64
Employees Worked With
Anna Gutierrez
October 11, 2020
I located the low mileage vehicle I was looking for on AutoTrader at Dallas Lease Returns. My vehicle is in excellent condition and came with a complimentary 90 day/3,000 mile warranty! Mr. James Smith i AutoTrader at Dallas Lease Returns. My vehicle is in excellent condition and came with a complimentary 90 day/3,000 mile warranty! Mr. James Smith is the best. He made my buying experience friendly and hassle free. He was honest and upfront with me, and I dealt with only him through the entire process. Dallas Lease Returns does not put you through the high pressure process that other dealerships do. I will be returning here to buy more vehicles in the future. Thank you Mr. James!! More
by David W.
Employees Worked With
James Smith
October 10, 2020
Pete was an absolute pleasure to work with. No pressure but very knowledgeable and full of good ideas. He was patient while I considered multiple makes/models. Love being able to consider a big variety of but very knowledgeable and full of good ideas. He was patient while I considered multiple makes/models. Love being able to consider a big variety of manufacturers. Kris Gaerlan’s integrity and no BS philosophy permeated the process. I’ve recommending to all my friends and family! More
by Jay M.
