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Dallas Lease Returns
Dallas, TX
8,044 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 8,044 reviews
December 24, 2020
Sindy was very profesional and went out of her way to get us the car we wanted and the finance to make it easy. My first time leasing and I got a lot more car for my money. us the car we wanted and the finance to make it easy. My first time leasing and I got a lot more car for my money. More
by AJ
Employees Worked With
Sindy Fernandez
December 24, 2020
We met Robert Shultz at the location and he made an otherwise long and complex process easier and pleasant. From the time we came in the pricing was as advertised with no surprises. The consistent fol otherwise long and complex process easier and pleasant. From the time we came in the pricing was as advertised with no surprises. The consistent follow-up was unexpected. We used to consistently shop at another dealership but Dallas Lease Returns has earned our business. We will shop here and hopefully keep working with Robert for our future Lexus as well. More
by gavastardis
Employees Worked With
December 23, 2020
The process was quick, easy, straight to the point and convenient. Thank you for the quick response, and the outstanding customer service; it is greatly appreciated! convenient. Thank you for the quick response, and the outstanding customer service; it is greatly appreciated! More
by vvveronicaa
Employees Worked With
Sindy Fernandez
December 23, 2020
Sindy very good saleswoman very good attention 🙌 she is the best she is friendly good communication and helps you in everything's thank you Sindy the best she is friendly good communication and helps you in everything's thank you Sindy More
by Mejia.alex71
Employees Worked With
Sindy Fernandez
December 23, 2020
Loved the experience. Have already been telling everyone to go the to buy a car. We definitely use them for our next purchase. Thank you for making it so easy to buy a vehicle Sindy. to go the to buy a car. We definitely use them for our next purchase. Thank you for making it so easy to buy a vehicle Sindy. More
by Reynoso82
Employees Worked With
Sindy Fernandez
December 23, 2020
Sindy was fabulous! She is very attentive & communicated clearly & directly in regards to the deal. 10/10 will recommend her to friends & purchase in the future from her again. clearly & directly in regards to the deal. 10/10 will recommend her to friends & purchase in the future from her again. More
by Ciera_Soto
Employees Worked With
Sindy Fernandez
December 23, 2020
Sindy was a pleasure to work with! She made buying a car a great experience. I was in and out In less than a hour. I recommend everyone go see her ! a great experience. I was in and out In less than a hour. I recommend everyone go see her ! More
by Maryam1$
Employees Worked With
Sindy Fernandez
December 23, 2020
Pete & Afton were extremely helpful and made purchasing my vehicle very easy. Being I was buying from out of state, I was nervous but they put me at ease and I felt like I was dealing with friends. They my vehicle very easy. Being I was buying from out of state, I was nervous but they put me at ease and I felt like I was dealing with friends. They appeared to have my best interest at heart and proved it when I had a problem after I had purchased the car. More
by Vwfoxy2000
December 23, 2020
Sindy was awesome! Super helpful and kind. She responded to all of our questions promptly and were out of her office in 20 minutes! If you need a truck ally contact her. to all of our questions promptly and were out of her office in 20 minutes! If you need a truck ally contact her. More
by Blissfully
Employees Worked With
Sindy Fernandez
December 23, 2020
Sindy was very helpful and answered all of my questions and eased my concerns with the process. I can tell Sindy is very genuine and strives to provide the best experience possible. I will be recommending and eased my concerns with the process. I can tell Sindy is very genuine and strives to provide the best experience possible. I will be recommending her to friends and family in the future. Awesome job all around More
by Ksanchez10
Employees Worked With
Sindy Fernandez
