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Dallas Lease Returns

Dallas, TX

5.0
9,059 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,059 reviews

June 16, 2021

Michael was fun to work with. Very responsive and helpful. Went out of his way to ensure I had a positive transaction. Thanks Michael! Regards, Buddy More

by Buddy.satterfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
Jun 16, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Buddy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 16, 2021

I’m really happy and satisfied to meet Blanca Benitez she help me out to find a car for me that was within my reach! And of course I’m gonna recommend a friend with Blanca Thank you! More

by ambarmontejo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Blanca had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

June 16, 2021

Pete went above and beyond for us! Even drove the car directly to us! Will definitely recommend Pete to our friends/families! It was a great experience! More

by Brittany Watson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
Jun 16, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us, Brittany. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Pete or any of us can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 15, 2021

Great customer service , will refer friends and family to Eric Taylor and will come back when ready to buy another truck. Very happy with our suv More

by Hector
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Dallas Lease Returns responded

Congratulations on your new SUV! We are so glad that Eric had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 15, 2021

Eric Taylor was awesome. We were close to signing elsewhere but he said to come in and he will get us a good deal on something similar. He didn’t disappoint. So excited for my new suv!!! More

by angie t
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Angie! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new SUV! All of us at Dallas Lease Returns are glad to have you as a customer.

June 15, 2021

Great place to buy a great quality car. Bought 2 vehicles from here and nothing but impeccable service! Don Webb is great to work with! More

by michaelarthurthomas78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
Jun 16, 2021 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don and the team met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

June 15, 2021

Great experience at this dealership. Don Webb was great to work with. Would highly recommend buying a car from here. They have top quality cars and trucks at great prices. More

by babygirlkrissi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
Jun 16, 2021 -

Dallas Lease Returns responded

Thank you for your review and kind words for Don! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

June 15, 2021

Edgar was very professional with my trade in and helped me with every questions I asked I will definitely refer him to any of my friends and family looking for a vehicle! More

by Andre Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Dallas Lease Returns responded

Andre, We are very happy to hear Edgar provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 14, 2021

Edgar was so awesome! He made purchasing my vehicle so easy. He was friendly, professional, knowledgeable, attentive and patient! Thank you Edgar for making my experience so Great! More

by Jenboymom4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Tammy Lacy, Anna Gutierrez
Jun 14, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Edgar, and it was a pleasure having you at the dealership. We appreciate your review!

June 14, 2021

Anthony is very honest and trustworthy, we live 12 hours away, flew in, checked out the car, in his office for 7 minutes and walking away with keys in hand . He is the real deal! More

by LovingBMW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy
Jun 14, 2021 -

Dallas Lease Returns responded

Thank you so much for your kind words for Anthony, and for taking the time to leave us this wonderful feedback! Congratulations on your new BMW!

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