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Dallas Lease Returns

Dallas, TX

5.0
9,059 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,059 reviews

June 09, 2021

I’m not young and have purchased many cars. I have never ever been treated better. Pete was respectful, thorough, honest and above all, trustworthy. More

by Smiledoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Dallas Lease Returns responded

Thanks for taking the time to leave us a review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Pete was able to get you exactly what you needed. All of us here at Dallas Lease Returns appreciate your business!

June 08, 2021

James was so so patient. We took forever trying to decide what we wanted. We test drove several cars, he moved several cars for us. He was patient, he was kind and he was honest. We left with a Beautiful tru More

by Shanakelley94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Jun 09, 2021 -

Dallas Lease Returns responded

Thank you for your review, Shana! It's fantastic to hear that James provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you, and we thank you for choosing Dallas Lease Returns!

June 08, 2021

Worked with me on getting the information I needed about the cars history report by showing me the car fax and giving me a positive experience overall More

by Garjon96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Jun 09, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience!

June 08, 2021

Gracias Roel Ortiz por ayudarme a tener mi Toyota Tacoma 2018 lo mejor fue que estando yo en Oklahoma y el DealerRate en Dallas se pudo hacer el trámite fue rápido,seguro,confiable y el mejor precio lo ti More

by Janeth Ramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Contreras , Juan Contreras
Jun 08, 2021 -

Dallas Lease Returns responded

Janeth, Thank you for your business and this review. We're happy to hear Roel and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new 2018 Toyota Tacoma! If there is anything we can assist you with in the future, please let us know.

June 07, 2021

Edgar was super helpful and nice! He is very knowledgeable and made me feel comfortable. I will make sure I recommend him to friends. Thanks so much for all your help, Edgar! More

by Wendy Velazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Wendy! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 07, 2021

I've been buying cars for longer than I care to admit so I am always leery of dealing with dealerships and salesmen but not this time. My sales rep, Pete Hankins didn't play any games and was very honest More

by lonewolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Dallas Lease Returns responded

Thank you for your fantastic feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Pete was able to assist you and that you had such a positive experience. We hope you will continue to enjoy your new truck! Please let us know if we can be of any further assistance. We're always happy to help. Thank you for helping to spread the word about us. We're here for you any time!

June 05, 2021

Amazing dealership with amazing people, fast and easy and got me into the car I wanted. Would recommend to anybody looking for a vehicle. They rock! More

by ortizmatthew10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Contreras
Jun 07, 2021 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again. Congratulations on your new vehicle, Matthew.

June 05, 2021

Worlds best experience with Anthony Zegarelli here at Dallas Lease Returns from start to finish he was by far very organized and helpful to every and all my needs. I would definitely refer any and all m More

by rulzr4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Laura! Thank you for sharing your thoughts about your great experience with Anthony here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 05, 2021

Wow!! Great selection of cars. Had exactly what we were looking for, and spoke to Chris Mikell. He was upfront, honest, and no pressure. We weren’t able to put together a deal on the Explorer we wanted bec More

by Kauffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns. We hope to serve you in the future.

June 05, 2021

Kerron is amazing to deal with. I used to be in the car business and Managed the used car department if I would have had him during that time we would have been unstoppable. This is vehicle 3 with him and More

by Combinedbc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kerron to be a positive one. We're looking forward to sharing this fantastic, five-star review with Kerron and our team. We hope you enjoy your new vehicle! Please don't hesitate to reach out if you need anything else. We're always happy to help.

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