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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
9,056 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,057 reviews

May 21, 2021

Sindy did a fantastic job and got us taken care of! I enjoyed the honesty and not having to play games to get a deal done More

by Funkycold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
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May 22, 2021 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Sindy and the team were able to help, and we hope to see you again!

May 21, 2021

Sindy was very friendly, and it was an easy process. This was one of the least stressful car buying experiences that we have been through. More

by Melissa
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
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May 22, 2021 -

Dallas Lease Returns responded

Thank you for sharing your thoughts about your experience with Dallas Lease Returns, and for your kind words for Cindy! We appreciate your business and hope to see you again soon.

May 20, 2021

Fun nice people clea car trucks nice salesman vibe clean nice nice office nice inside nice interior wellness respect funny brilliant clean good people cars More

by Silverado guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2021 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

May 20, 2021

This was by far the easiest, most pleasant car shopping experience ever. Friendly staff, superior service, great price! Purchased from out of state and it was so easy - ecstatic with my purchase, this deal More

by Jenni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy, Anna Gutierrez, David Greenleaf
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May 21, 2021 -

Dallas Lease Returns responded

Thank you so much, Jenni, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with David to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

May 20, 2021

Best experience ever! Ask for sindy and she will get the job done. Wasnt in 15 min signing paperwork. Could aske for a better salewoman More

by ross.decarlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
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May 20, 2021 -

Dallas Lease Returns responded

Thank you, Ross! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

May 20, 2021

Julius was great! Everyone is so friendly and helpful. Great experience. I will definitely recommend Dallas Lease Returns to family and friends. I especially like the no haggle prices! More

by Krislombardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Farr
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May 20, 2021 -

Dallas Lease Returns responded

Thank you, Kris! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Julius met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2021

Eric was fast with responses and provided everything when asked. We worked to get financing to a point I was happy with. I had multiple finance offers abs Eric worked to have the best one. More

by R.backus11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Eric and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 19, 2021

It was a great experience and very easy, we drove in and drove out with the new vehicle. It was also very quick, not the traditional half day experience. More

by Geoffrey C Pierson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
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May 19, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Geoffrey! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 19, 2021

This dealership is hands down the best I have ever used! Since my purchase I have referred 2 family members that purchased as well! My sales person Julius Farr along with Dallas Lease Return will be my deal More

by Marion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Farr
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May 19, 2021 -

Dallas Lease Returns responded

Marion, thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 19, 2021

Clean, amazing place and amazing people. Enjoyed my Clean, amazing place and amazing people. Enjoyed my every minute of the time I was there. Julius Farr was a great salesman wish there was more people More

by Chinolatino35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana, Julius Farr
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May 19, 2021 -

Dallas Lease Returns responded

It's fantastic to hear that Julius provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns!

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