Dallas Lease Returns

Easy Peezy (Out of State Purchase) I live in Los Angeles and couldn't find the exact 4Runner I wanted West of the Mississippi. Until it appeared on Cars.Com at Dallas Lease Returns (DLR I live in Los Angeles and couldn't find the exact 4Runner I wanted West of the Mississippi. Until it appeared on Cars.Com at Dallas Lease Returns (DLR). I'm not gonna lie, I was a little skeptic of buying out of State and not seeing/driving the vehicle first. I told myself the only way I'd do it, is if the dealership had stellar reviews. Which, DLR did from every review site I could find (Yelp, Google, etc). I called and was connected with Chris, who within 5 minutes of talking with him, earned my trust and made me feel at ease. Zero "pushy-ness", straight forward and made me feel like he was working for me, instead of the other way around. He was extremely prompt through email and phone calls and guided me step by step on what needed to be done. He sent me a fantastic email with recommendations on inspection companies and exactly what to expect, from the most expensive and detailed inspections to a more practical overall inspection. It was perfect. He contacted a shipping company for me and got me a quote without having to do a thing. What's great about Chris is, not only did I appreciate the way he did business but everyone else I contacted (Inspection company, Shipping Company) only had nice things to say about him as well. Very reassuring. To wrap this love fest for Chris up, I had some issues with my Credit Union not doing their job and Chris made a few phone calls and whipped them in shape, so I didn't have to. What a guy! I received my 4Runner and it's everything I wanted. Perfect actually. 5 Stars for DLR and, 5 Stars for Chris. If I'm ever in Dallas, I'm stopping by and buying that man a beer when he gets off work. More

New car My experience with James Smith was very smooth and very professional. I would very highly recommend him a his company to all my friends and family My experience with James Smith was very smooth and very professional. I would very highly recommend him a his company to all my friends and family More

Easy to do business with !!! Pete and the staff were beyond helpful !! Excellent customer service ! Highly recommend Pete and Dallas Lease returns!! A++++ vehicles are priced to Pete and the staff were beyond helpful !! Excellent customer service ! Highly recommend Pete and Dallas Lease returns!! A++++ vehicles are priced to market , no surprises! Thanks again. More

Best/Easiest experience Best/Easiest Car Buying Experience ever! We handled everything via email and text message, and the car was ready to go when we arrived to test drive Best/Easiest Car Buying Experience ever! We handled everything via email and text message, and the car was ready to go when we arrived to test drive and buy it. I don’t see myself buying from another dealership or sales person (Afton). She was great! More

Most pleasant buying experience ever Anthony in sales and Tony in finance were absolutely amazing. No high pressure sales tactics. No back and forth with finance and a sales manager. They Anthony in sales and Tony in finance were absolutely amazing. No high pressure sales tactics. No back and forth with finance and a sales manager. They worked very quickly to get a deal ready for me on a vehicle I liked. Both made me very comfortable very quickly and provided excellent care and service. More

Came In From Out Of Town - Glad I Did! One of the very BEST car buying experiences I've every had. Robert Schultz is in a class all by himself in terms of service, value, convenience and be One of the very BEST car buying experiences I've every had. Robert Schultz is in a class all by himself in terms of service, value, convenience and being an advocate to me during my car buying experience with Dallas Lease Returns. I drove nearly 200 miles to purchase a great vehicle and I would not have even considering such a move had it not been for Robert's transparency, professionalism and his obvious "care" in making sure I was getting into the perfect vehicle from Dallas Lease Returns. As it turns out, his confidence in part comes from the quality vehicles on hand at DLR, but to me Robert is peerless and was phenomenal. Everything was outlined and explained in advance and he made the process super easy (including handling my trade-in). I can't say enough about Mr. Schultz and I would recommend him and Dallas Lease Returns to family, friends and anyone in the market for their perfect vehicle. I will be coming back to Robert when me or my family is ready for a new vehicle, regardless of how many miles I need to travel to get to DLR. Kudos Robert and team thanks for all that you do! More

Good Customer Service James was an excellent rep and helped me throughout the buying process. Allowed me to put a refundable deposit on the car which helped me take my time James was an excellent rep and helped me throughout the buying process. Allowed me to put a refundable deposit on the car which helped me take my time to evaluate the car and make a decision. He was responsive to all my queries and flexible to fit in appointments around my work schedule. The vehicle was in good condition at the time of purchase and hopefully will not give me problems in the near future. More

Very transparent and easy process! Very easy going! Great prices for quality vehicles. Chris was awesome. Great customer service definitely will be going there for my next vehicle purch Very easy going! Great prices for quality vehicles. Chris was awesome. Great customer service definitely will be going there for my next vehicle purchase. THANK YOU! More

Most professional and one of our best car buying experience Chris Mikell was the best car salesman we’ve ever dealt with, I’m just disappointed that we did not purchase previous cars from him. Our next car we Chris Mikell was the best car salesman we’ve ever dealt with, I’m just disappointed that we did not purchase previous cars from him. Our next car we purchase we will call him and have him find us a vehicle and we will refer anyone who is in need of a used car . He made our car buying experience very pleasurable and we would refer Dallas Lease returns to all of our friends More

TOTALLY a different experience than what I expected! Everything was great and I was treated kindly and respectfully. Roel is really good at his job and he made me real right at home, like I was talking Everything was great and I was treated kindly and respectfully. Roel is really good at his job and he made me real right at home, like I was talking to a long lost relative! More