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Dallas Lease Returns

Dallas, TX

5.0
9,055 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,055 reviews

March 28, 2021

Sindy was amazing! She worked hard for me and got me into my jeep. Thank you! I love it! I will recommend her in the future. More

by Addyf3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Mar 28, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Sindy had the opportunity to provide you with the perfect Jeep and deal. We are so excited for you to enjoy your new vehicle, and we thank you for choosing Dallas Lease Returns!

March 28, 2021

We had a great experience with Mr. Chris. I traveled over 5 hours and everything was ready for me to just sign! Would definitely recommend Dallas Lease Returns. More

by juanita_figueroa5931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Dallas Lease Returns responded

Juanita, we are very happy Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 27, 2021

Wonderful service by wonderful people. Got the car of our dreams at the price of our dreams. Thank you so much for going above and beyond to meet our needs. More

by Joshkgoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Mar 28, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your dream car! All of us at Dallas Lease Returns are glad to have you as a customer.

March 27, 2021

Hey Eric T, Pete H, and Ken P. Really helped get into my dream car! They were all very helpful. I hands down agree with working with these individuals! More

by charlesiah013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
Mar 28, 2021 -

Dallas Lease Returns responded

Congratulations on the purchase of your dream car! We are so glad that Eric, Pete and Ken had the opportunity to work with you to make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 27, 2021

Professional and painless process to obtain vehicle, even with challenged credit. Spoke on phone a few times, told me what he needed from me, scanned and uploaded documents. Mr Tony said he would work for me More

by reeshia.green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony McKeel
Mar 28, 2021 -

Dallas Lease Returns responded

Thank you, Reeshia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

March 27, 2021

Great working with Kerron, he was knowledgable and helpful, but never pushy. He was patient as I looked at and test drove a number of cars. I would recommend thus dealership and Kerron to anyone looki More

by Greyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Dallas Lease Returns responded

Thank you, Greyson! Quality customer service is always our number one priority, and we're happy to hear that Kerron met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

March 27, 2021

Llegamos a Dallas y ella nos trató como familia, un súper trato, muy confiable! Y al pendiente de todo nos dio la mejor opción, nos dio mucho apoyo y un trato justo, estamos muy contentos de haberlos encontr More

by stephaniepontones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Blanca here at Dallas Lease Returns! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 26, 2021

Pete made the car buying experience easy and enjoyable. First car for our daughter, he called later in the evening to hear about her reaction. I’ll definitely consider DLR for future vehicles. Thank you More

by shulintx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Dallas Lease Returns responded

Thank you so much for your kind words for Pete, and for taking the time to leave us this wonderful feedback!

March 26, 2021

Good experience. Dana's a friendly but professional person. The experience was painless and I would recommend him and Dallas Lease Returns. I went to see a specific car (which I bought), but it looke More

by chaswill24
Recommend Dealer
Yes
Employees Worked With
Dana Minies
Mar 26, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Dana, and it was a pleasure having you at the dealership. We appreciate your review!

March 26, 2021

We had a great experience! Blanca was very helpful through the entire process and didn’t mind answering a million questions. The car is in great condition and at a fair price. Definitely recommended! More

by Cbadarack2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Blanca and our team, and we look forward to working with you again. Congratulations on your new vehicle!

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