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Dallas Lease Returns

Dallas, TX

5.0
9,055 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,055 reviews

March 26, 2021

One of the Best used car dealerships I’ve ever been too. Cannot say enough for how well we were treated.very easy . Terrific service More

by Joseisaza26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Dallas Lease Returns responded

Thank you, Jose, for choosing Dallas Lease Returns! We appreciate you taking the time to leave us this great feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Congratulations on your new vehicle, Jose!

March 26, 2021

My Wife and I would like to personally thank you for your help with the new purchase on are vehicle. Thank You so very much. More

by The Smith Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Mar 26, 2021 -

Dallas Lease Returns responded

Thank you for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope that you and your wife will continue to enjoy your new purchase.

March 25, 2021

Eric from Dallas Lease Returns was super throughout the process, he answered all my questions professionally. Eric brought back my trust in car dealers. Thanks More

by srober6579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We appreciate you taking the time to leave us this fantastic, five-star review. Thank you for sharing your thoughts about your excellent experience with Eric here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

March 25, 2021

Eric was awesome , answered questions i had and made sure if we didnt know something he found out , he always returned calls back and came in on his day off to finalize my sale , he has a awesome attitude More

by Sherri.herrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Dallas Lease Returns responded

Thank you for your very kind review, Sherri. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Eric here at Dallas Lease Returns. We're looking forward to sharing this fabulous, five-star review with Eric and our team. Congratulations on your new vehicle, Sherri!

March 25, 2021

Chris made this the absolute smoothest car purchase of my life! No pressure, no hassle. And they have an amazing car selection in pristine condition. Would 10/10 recommend. More

by jennsanders0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Jenn! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. We're always happy to help!

March 25, 2021

Great dealership The salesman David is the bestI love Great dealership The salesman David is the best I love my Audi Q7 and it was very clean I would shop there again Superior service More

by Clt4224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenleaf
Mar 25, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that David had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Q7, and we thank you for choosing Dallas Lease Returns!

March 25, 2021

Working with Afton was a great experience!She took her Working with Afton was a great experience! She took her time explaining in detail every question that I asked her. I live in Georgia and this was my More

by DBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Afton and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 24, 2021

Afton has been awesome to work with! Had a few issues to start with but they fixed anything I asked them to! Definitely would recommend to anyone! More

by Codyhanna09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Afton could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 24, 2021

Tony is the absolute BEST! He had the entire process completed with purchasing the car I wanted in about one hour, and I picked it up the same day! This is my second purchase from Dallas Lease Returns, More

by Melanie R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Mar 25, 2021 -

Dallas Lease Returns responded

Thank you, Melanie, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

March 24, 2021

Best car buying experience I’ve ever had. Don was great, he worked with us to get the car we wanted. I’m very satisfied with my purchase. More

by BKR1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
Mar 25, 2021 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

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