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Dallas Lease Returns

Dallas, TX

5.0
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,858 reviews

July 29, 2019

Great Experience I couldn’t have asked for a better sales rep. than Pete. He was very helpful in the financing. He went above and beyond in helping me out. More

by Danielmata84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2019

Amazing I was able to purchase my truck at a quick and easy rate. My credit is okay but Roel helped me throughout the entire process and in the end, I got my More

by Dalia87
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2019

Highly Recommend! Really enjoyed this experience with Roel & this dealership! Smooth, unique way of buying cars! Roel went above & beyond to take care of us! I highly r More

by Lindsey Huie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2019

2006 Mustang GT Convertible As far as the customer service and no pressure...great experience. All vehicles are fairly priced so no negotiation needed. Great selection of top o More

by saxyman2820
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2019

Great service Anthony was very helpfull from start to finish and beyond. He answered every questions I sent him by text as soon as he received it which is very app More

by Peggy
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2019

Excellence!!! Roel was very professional and did not try to shove the sale of the vehicle down my throat like every other car salesman has tried. He told me exactly More

by Hollywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

Roel is wonderful! I had a wonderful experience with Roel - he was professional and friendly. Making the entire experience unexpected. I’ve loved my purchase and they up More

by Jessie21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

Excellent! We did the entire deal over the phone and it worked out perfectly. Vehicle was exactly as advertised and salesman was top notch. They even met us hal More

by Pd2498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy
July 25, 2019

Best experience ever! Roel did everything he said he woold do and more!! I was not local and he made my experience better than any local dealership that I've visited. He More

by Tangela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2019

Simple, Easy and Great Customer Service!! This place has a great selection of high end vehicles. I walked in and found this place filled with Denalis, LTZs, Lariats, King Ranchs, and tons of More

by MrMathis86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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