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Dallas Lease Returns
Dallas, TX
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,858 reviews
February 14, 2019
Break Down My wife’s car broke down on the way to Fort Worth near Grapevine. As I was sitting alongside of the road waiting for the tow truck, I decided to make My wife’s car broke down on the way to Fort Worth near Grapevine. As I was sitting alongside of the road waiting for the tow truck, I decided to make a call. A friend had told me about your firm. We struck a deal, and a few hours later, my wife’s new car arrived. Very pleasurable experience. I would strongly recommend. More
by jbeane
Employees Worked With
February 13, 2019
Wonderful and Efficient experience Had an amazing car buying experience. Browsed the cars with no pressure and when I chose one, I had all the information and financing options within Had an amazing car buying experience. Browsed the cars with no pressure and when I chose one, I had all the information and financing options within minutes. No back and forth between managers and the annoying wait time. Our salesman, James, was patient and explained everything with ease. He even made accommodations to hold our vehicle for us, since we had to wait a few days to purchase. Great, loyal dealership and will definitely use them again in the future! More
by Stars1678
February 13, 2019
Incredible experience Just had an amazing car buying experience . The facility is amazing, feels like each vehicle is showroom floor ready. Great attention to detail. My sa Just had an amazing car buying experience . The facility is amazing, feels like each vehicle is showroom floor ready. Great attention to detail. My salesman Anthony Zegarelli was awesome. He was straightforward, patient, hilarious , and attentive . Definitely works for you and cares about his customers, I nearly had to ask him to stop cleaning the already flawless car so I could go enjoy my newly purchased vehicle . A+ company Thanks again More
by Tesla85
Employees Worked With
February 12, 2019
Awesome people especially Blanca I want to thank Blanca for all her help. I came own with my nephew to buy and truck and I ended up buying a Jeep for myself. I will definitely be back I want to thank Blanca for all her help. I came own with my nephew to buy and truck and I ended up buying a Jeep for myself. I will definitely be back for future purchases. More
by BoomerSooner
Employees Worked With
February 10, 2019
Awesome experience and firstt class folks Our salesman Mo, was an exceptional salesperson. He made us feel right at home and was very good at accommodating our needs. Would highly recommend! Our salesman Mo, was an exceptional salesperson. He made us feel right at home and was very good at accommodating our needs. Would highly recommend! More
by Jetwrkr
Employees Worked With
Mo Diakite
February 10, 2019
Amazing experience Just had an amazing car-buying experience. Anthony Zegarelli was patient with my daughter during the entire process and offered invaluable informatio Just had an amazing car-buying experience. Anthony Zegarelli was patient with my daughter during the entire process and offered invaluable information. Will be back! More
by nancy
Employees Worked With
February 09, 2019
Purely painless Anthony was awesome. He made this a pain-free process. I Would use his services again and highly recommend him. The selection of vehicles here is Anthony was awesome. He made this a pain-free process. I Would use his services again and highly recommend him. The selection of vehicles here is impressive More
by Diana2017
Employees Worked With
February 09, 2019
Friendly service and very helpful Very helpful in finding the right car. Didn’t pressure me to buy anything I wasn’t comfortable with. Helped me find the best deal for me and didn’t tr Very helpful in finding the right car. Didn’t pressure me to buy anything I wasn’t comfortable with. Helped me find the best deal for me and didn’t try to make me buy anything that wasn’t necessary. He answered every question I had no matter how silly it was and was patient when I couldn’t decide on what to choose. More
by Olivian
Employees Worked With
February 08, 2019
Finally found the perfect car! Thank you Chris for being so patient with me and helping find the perfect car! Easiest transaction ever! You are awesome! Highly recommend Dallas Le Thank you Chris for being so patient with me and helping find the perfect car! Easiest transaction ever! You are awesome! Highly recommend Dallas Lease Returns! More
by leeleegun
Employees Worked With
February 08, 2019
Wonderful customer service on no-sale Although I did not end up purchasong, Afton was incredible throughout the process. She was prompt and a pleasure to deal with. Highly recommend her. Although I did not end up purchasong, Afton was incredible throughout the process. She was prompt and a pleasure to deal with. Highly recommend her. More
by dcrambler
Employees Worked With
