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Dallas Lease Returns
Dallas, TX
7,970 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,970 reviews
April 26, 2019
Excellent Experience My experience was great! Roel and Blanca took very good care of me. Roel was genuinely interested in helping me get the best car. Blanca was very enco My experience was great! Roel and Blanca took very good care of me. Roel was genuinely interested in helping me get the best car. Blanca was very encouraging and educated and they both made my experience better than I expected. I could tell both of them had my best interest in mind and I am very grateful. Anyone looking for a car should definitely make this the first stop. More
by Raven
April 25, 2019
Vehicle Purchase This is the third vehicle we have purchased from Dallas Lease Returns. Everyone at the dealership was very helpful and friendly and there is no press This is the third vehicle we have purchased from Dallas Lease Returns. Everyone at the dealership was very helpful and friendly and there is no pressure from the sales staff. We will probably buy here again and I would recommend this dealer to everyone. Our salesman Chris was great to work with. More
by Sarledge72
Employees Worked With
April 25, 2019
Blessed I'm very thankful for having a saleswoman that is very determined and willing to go as far as she can to help someone. I'm thankful that she wasn't a I'm very thankful for having a saleswoman that is very determined and willing to go as far as she can to help someone. I'm thankful that she wasn't anything like the other dealership salesman that I've been to in the past. I'm glad I found this dealership and glad to have met and did business with Christy Kennedy. I also want to thank Mr. Don Web also . Thanks once again. More
by Trenton9215
April 25, 2019
5 STAR Service All Around!!! Wow! I don't know where to begin. My overall experience with Dallas Lease Returns was phenomenal. Thanks to Mr. Roel Ortiz that treated me with the m Wow! I don't know where to begin. My overall experience with Dallas Lease Returns was phenomenal. Thanks to Mr. Roel Ortiz that treated me with the most up respect and integrity since the day I meet him. Mr. Ortiz is very knowledgeable and gained my trust right away. I'm grateful that I went with DLR for my car purchase. I highly recommend DLR and Mr. Roel Ortiz. Sincerely, Jose S. More
by JSantander316
Employees Worked With
April 24, 2019
Great He help me save time and money from other car company's and he listen and know what u want in a car he's also nice He help me save time and money from other car company's and he listen and know what u want in a car he's also nice More
by Jose214
Employees Worked With
April 24, 2019
Excellent Great sales guy with good knowledge about what your buying and good financial experience also great guys very of making a decision to come and do busi Great sales guy with good knowledge about what your buying and good financial experience also great guys very of making a decision to come and do business More
by Car guy kj86
April 24, 2019
Best Car Buying Experience EVER!! It's NOT a cliche..they have restored my faith in the car buying experience!! Got a great price for an awesome car! Didn't know there was such a thing It's NOT a cliche..they have restored my faith in the car buying experience!! Got a great price for an awesome car! Didn't know there was such a thing as Honest salesman, but James Smith proved me wrong!...he was timely, truthful and upfront! Even my husband was impressed that I wasn't giving him that "Let's Go before I scream" look due to horrible past car buying experiences. I am DEFINITELY a Happy Buyer and a customer for life! Thank you Manager Ken Purnell and your team at Dallas Lease Returns! You guys rock! More
by AprilLnFM
Employees Worked With
Ken Purnell, James Smith
April 24, 2019
Excellent in every way, Chris Mikell sold the vehicle to us.it was our third vehicle to buy from Dallas Lease Returns. Hope to return for our next vehicle. in every way, Chris Mikell sold the vehicle to us.it was our third vehicle to buy from Dallas Lease Returns. Hope to return for our next vehicle. More
by Kathy Arledge
Employees Worked With
April 23, 2019
Best Salesmen Ever I was in need of a van for my daycare center. I don't think I wouldn't be able to purchase a new van due to my credit being tied up with my personal I was in need of a van for my daycare center. I don't think I wouldn't be able to purchase a new van due to my credit being tied up with my personal auto loan. I prayed about it and was lead to Dallas Lease Return. Mr. James Smith worked with me and assured me that he could help me and my school out. He found me a 2017 Ford Transit and advised me of steps to take to get the van for my school. I am greatly appreciative of his hard work and commitment to his customers. More
by dayday2428
Employees Worked With
James Smith
April 23, 2019
My second purchase from DLR Roel took great care and was very patient through the process of finding the prefect vehicle (and deal!) for us. No pressure whatsoever. Its like buy Roel took great care and was very patient through the process of finding the prefect vehicle (and deal!) for us. No pressure whatsoever. Its like buying a car from your buddy, not from someone trying to make their monthly sales target. I’ll be back again in the future. More
by jjsmi371
Employees Worked With
