Dallas Lease Returns

Above and beyond! I cannot speak highly enough about my experience with DLR, and Robert in particular. To expect fabulous customer service is something we all do, but t I cannot speak highly enough about my experience with DLR, and Robert in particular. To expect fabulous customer service is something we all do, but to actually receive it is another thing altogether. Robert provided door-to-curb service and a 24-hour turnaround from first contact to driving away in a beautiful 2014 Lexus ES350. Unheard of these days! No haggling, just honesty and straight-up 5-star customer-first service. I will recommend DLR and Robert to anyone and everyone. More

Beyond my expectations! Thank you! This dealership is the truth! I have bad credit. I completed application online on Sunday, by Tuesday, I was driving my 2016 Lexus RX350!  Wow! This dealership is the truth! I have bad credit. I completed application online on Sunday, by Tuesday, I was driving my 2016 Lexus RX350!  Wow! More

Awesome He was a awesome dealer, I totally will recommend any one to call him. The process was quick and he brought my car to me. What more can I say. He was a awesome dealer, I totally will recommend any one to call him. The process was quick and he brought my car to me. What more can I say. More

Good experience Pete H. Was our sales guy. He listened to what we were looking for and called every time a vehicle came on the lot that he thought might meet our need Pete H. Was our sales guy. He listened to what we were looking for and called every time a vehicle came on the lot that he thought might meet our needs. He was great at following up but was not pushy at all. So far we are loving the vehicle we purchased. More

Excellent customer service Chris could not have been more helpful during my car buying experience. Unlike most of the other dealerships I dealt with, Chris responded quickly to Chris could not have been more helpful during my car buying experience. Unlike most of the other dealerships I dealt with, Chris responded quickly to each of my many emails and phone calls and was able to get all the information I needed to make an informed decision. More

Outstanding purchasing experience Juan did an amazing job ... he was very responsive and worked quickly to answer all of our questions and get us in to a beautiful car! Juan was frie Juan did an amazing job ... he was very responsive and worked quickly to answer all of our questions and get us in to a beautiful car! Juan was friendly and very accommodating and made the process easy! We will definitely come back to this dealership because of Juan and this gorgeous new (to us!) car! More

Amazing service! I needed a car immediately and Chris worked with me to get the best car with the lowest milage. He went over and above to help me in a short amount o I needed a car immediately and Chris worked with me to get the best car with the lowest milage. He went over and above to help me in a short amount of time. My experience with the whole dealership was excellent and we are now customers for life! More

Amazing treatment when your needing a vehicle! The website is very accurate, classy, clean and Pete listened to my words and had cars ready for my choice and for my budget. The BEST customer servic The website is very accurate, classy, clean and Pete listened to my words and had cars ready for my choice and for my budget. The BEST customer service for car shopping never felt like a third rate citizen.. Didn't know anything about engines or what was a better for my NEEDS.. And some things i wanted were included in my selection. Yes need to check carfax.. Yes had some minor issues but I believe Pete when he said he would make the best buying experience I ever had! It was amazing! More

Easy Out of State Purchase I was somewhat concerned as an out of state buyer not being able to see the vehicle in person, BUT Anthony reassured me and provided anything I reques I was somewhat concerned as an out of state buyer not being able to see the vehicle in person, BUT Anthony reassured me and provided anything I requested (more photos, service records, etc). I put my trust in him and he did not let me down. He also put his trust in me as a customer as I finalized my end of the paperwork from out of state, which I greatly appreciated as well. Thanks again! More

Not you everyday used car dealers. We have always e skeptical of used car sales places but Dallas Leasing is not you run of the mill used car dealer and Juan Contreras is not you typica We have always e skeptical of used car sales places but Dallas Leasing is not you run of the mill used car dealer and Juan Contreras is not you typical used car salesman. Juan was patient and answered all our questions about the vehicle we were interested in, he gave us time and space to discuss our option. When I was confused about an issue Juan walked me back through the process and made sure I was no longer lost. I am sure all the staff are just as capable was Juan but when we go back for another shopping spree we will be sure that Juan handles the sale. The one time Juan was not able to answer our question he was sure to bring in Kris Gaerlan the GM to assist with the issue. You will get as good as, if not better, sales and service at Dallas Lease Return as you will any large auto maker dealership in town. More