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Dallas Lease Returns

Dallas, TX

5.0
7,917 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,917 reviews

December 30, 2017

Purchase of Toyota Tundra It was my first time to purchase a vehicle with Robert and Al Castro's help. It probably won't be my last. They were both very helpful. Robert's To More

by Jon W. Stone
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Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Castro
December 30, 2017

Honest and trustworthy I usually feel like I have to be on my guard when shopping for a new car but my experience working with Joseph has been totally different. I feel conf More

by Kasie914
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Price
Recommend Dealer
Yes
Employees Worked With
Joe Wall
December 30, 2017

Roel Ortiz and DLR - An Unbeatable Combination!!!! Roel Ortiz is by far the best salesperson I have ever dealt with. He listened to my car needs and found me the perfect vehicle. From start to finish More

by Mgarcia
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2017

Best customer service! Best customer service and will always recommend Joseph Wall for anyone needing a vehicle. He and his staff truly care and are a vehicle solution based More

by Zachmoffett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wall
December 30, 2017

Great experience! Buying a car can be so tedious and exhausting, but Joe made our purchase so easy and stress free! From finding the right vehicle to completing the sal More

by Simps17
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wall
December 30, 2017

Vehicle Hunting with Ease I was looking for a vehicle for my daughter, I told the salesman, Roel Ortiz, exactly what I was looking for, he went above and beyond to find us exa More

by Monsy
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2017

Very accommodating and incredibly nice personnel. Al was incredibly helpful, kind, accommodating, and worked hard to get my deal done fast. I cannot say enough nice things as I had a very good experie More

by dbukowski24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Castro
December 29, 2017

Review During the time I have been communicating with Robert he has done a wonderful job of helping me narrow down my search of a vehicle. When I soon purcha More

by Athorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2017

Repeat Buyer I have now purchased 4 vehicle through Robert Schultz and every time I am amazed at how easy the process is. Hopefully we are set for awhile but when More

by baileywife2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2017

Great customer service I will always buy from Robert. He made getting a car painless. He worked around my schedule. I will recommend him to all of my friends and coworkers. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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