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Dallas Lease Returns

Dallas, TX

5.0
7,937 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,937 reviews

September 23, 2024

Pete Hankins was outstanding to work with! He made the buying process smooth and his customer service delivery is off the charts. He ensured that both I and my wife felt comfortable and that w More

by Iramolayo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Pete or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 23, 2024

I’m so in love with this place first and foremost there so clean best customer service amazing service they help with you and when other places says no you can’t get a vehicle these people will do there ev More

by Margie_jimenez0325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Dallas Lease Returns responded

Margie, Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Blanca could help, and we hope to see you again!

September 23, 2024

Edgar made my dreams come true with the perfect car! I purchased an Audi R8 and could not be happier with the process and how easy everything was start to finish. Edgar has a customer for life. More

by gkatlynne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything Edgar or our team can assist you with in the future.

September 21, 2024

I experienced complete honesty and genuine care in making sure I left with the car that I wanted. The effort and determination to make sure the ultimate goal of making the customer happy in a new car was met More

by Justinwauhop_12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Dallas Lease Returns responded

Justin, it's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

September 21, 2024

I’ve had several great buying experiences at Dallas Lease Returns . Currently working with Chris M on my next purchase and he has been super helpful. Thanks More

by Richard A.
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Dallas Lease Returns responded

Thanks, Richard, for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Chris was able to assist you and that you had such a positive experience.

September 21, 2024

The place was amazing. Kayla was well experienced. Fast in fast out. I recommend everyone comes here. Especially to see Kayla she answered all my questions no pressure, jus More

by scarborough70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch, Angelica Mitchell
Sep 22, 2024 -

Dallas Lease Returns responded

It's fantastic to hear that Kayla provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

September 20, 2024

Eric was great! He was professional and did very well with communication and keeping me informed. He’s not about just selling you are car but actually cares about gi More

by melgozaivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Dallas Lease Returns responded

It's great to hear that Eric was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

September 19, 2024

Cars in excellent condition, professional and great service. Easy to communicate with. Chris is very responsive and always returned my calls promptly. Regarding the financing, more details regarding p More

by Perryjo28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear that Chris was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2024

Charlie is efficient, helpful, knowledgeable and a fun salesman. He delivered my car to me, I signed the paperwork and he took my trade in with him. Quick and effortless. Great experience will buy from More

by Kat Gehrke
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
Sep 18, 2024 -

Dallas Lease Returns responded

Kat, It's great to hear that Charlie was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

September 17, 2024

Pete actually cares bout helping people. I have bought my last 3 cars there and will continue to buy from him. More

by branden.killingsworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Sep 18, 2024 -

Dallas Lease Returns responded

Hi Branden: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

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