Dallas Lease Returns

My husband and I had a wonderful experience at Dallas Lease Returns. Chris Mikell treated us like a friend instead of a number. He helped us start to finish. His customer service continued even after our Lease Returns. Chris Mikell treated us like a friend instead of a number. He helped us start to finish. His customer service continued even after our purchase. Dallas Lease Returns has alot to offer. We will be repeat customers. We will continue our relationship with Chris Mikell. More

I called Dallas Lease Returns looking for a specific vehicle and Shawn Collins found it for me within 24 hours of my inquiry. He answered every one of my questions and concerns and made me feel like he vehicle and Shawn Collins found it for me within 24 hours of my inquiry. He answered every one of my questions and concerns and made me feel like he was on my side during the whole process. He also gave me a great deal on my trade. Within a few days, I had the car I wanted at a great price! More

Chris Mikell made my purchase experience better than I could have ever imagined it would be. As a former Finance Manger at a Nissan store I know first hand just how difficult and terrible the experience could have ever imagined it would be. As a former Finance Manger at a Nissan store I know first hand just how difficult and terrible the experience can be when purchasing a vehicle. With absoulutely no games and no hassle Chris showed me the vehicle I was interested in, valued my trade, and gave me the numbers very straight forward. I took a day to think about it and he allowed me to do that without any hassle. I came back in to finalize the transaction and everything was on paper exactly as we had agreed upon. I singed paperwork and left with my new used vehicle in less than 30 minutes. Chris and the team at Dallas Lease Returns are a model for how Car Dealerships should do business. I would highly recommed anyone to purchase a vehicle from them. Thank you Chris for making my experience the best it could be. - David D. More

We had a fabulous experience. Mike was awesome to work with. I loved doing most of the work via email and all we had to do was go by to sign papers. Which he had ready for us when we arrived. It was an with. I loved doing most of the work via email and all we had to do was go by to sign papers. Which he had ready for us when we arrived. It was an easy, relaxed way to buy a vehicle. I never felt pressured! I would definitly do it again, and will ask for Mike! More

Fantastic Experience! Joe went out of his way to ensure I was satisfied. Lets start with pricing. I had already done my homework on the vehicle I was looking at purchasing. The price I ended up paying was wh was satisfied. Lets start with pricing. I had already done my homework on the vehicle I was looking at purchasing. The price I ended up paying was what the vehicle was going for at auctions around the country. On top of that Joe had a couple of seat belts replaced (Damaged by child seat - $900 cost), touched up few spots on paint, oil change, new antenna and ordered me a new owners manual. I really can't say enough about how pleased I am!! We are purchasing a second vehicle in a few months and I will be going back to Joe at Dallas lease returns. Purchased a 2010 Infinity FX35 / 39k in mint condition when received! More

This was the easiest car-buying experience I've ever had. Jordan was very friendly and sincerely helpful. The price discussion was quick and easy - Jordan and his team were very accommodating. I loved t had. Jordan was very friendly and sincerely helpful. The price discussion was quick and easy - Jordan and his team were very accommodating. I loved that one person handled the entire transaction, and that I was made aware of which options were available, without pressure to buy anything. I was also really impressed with the quality of the used cars in their inventory. I bought a 2010 that looks nearly new. I'll definitely be back for my family's next vehicle & can't imagine going elsewhere. More

I echo the sentiments of others in that if you know what you are looking for, this process is much easier and desirable than dreaded dealings with visits to car dealerships, which can take hours and hours. you are looking for, this process is much easier and desirable than dreaded dealings with visits to car dealerships, which can take hours and hours. Joe was very easy to work with and knowledgeable about financing. There are two reasons for rating Customer Service and Overall Experience 'Good' rather than 'Great'..... Regarding the overall process, the one area in my opinion that can be improved is in providing prospective buyers with more information about the individual vehicles, which would help a buyer make a better informed decision. Also, in my case, Joe indicated that he would see if he could find out any additional information for me and, even though he did email me once with a status, I never heard from him again. My second suggestion to improve a customer’s buying experience concerns following through after the sale. More

I came to this dealer also looking for a truck. Blanca showed me a few trucks and I could not believe how knowledgeable she was on trucks! Blanca made it fun and was never pushy....which is important to m showed me a few trucks and I could not believe how knowledgeable she was on trucks! Blanca made it fun and was never pushy....which is important to me. She really "listens" to you so she can figure out how best to help you. I would recommend this dealership and in particular, Blanca to everyone. Lee Hagen 940-597-8941 More

I will like to speak of the exemplary customer service at Dallas Lease Returns. My salesman, Jordan Campsey was fantastic. I found the car on the web Sunday morning, spoke with Jordan Sunday afternoon and Dallas Lease Returns. My salesman, Jordan Campsey was fantastic. I found the car on the web Sunday morning, spoke with Jordan Sunday afternoon and by Thursday morning, I was in my new vehicle….Wow! Great price, financing, overall the whole buying experience was incredible and easy. Jordan was very knowledgeable, and professional. Upon arrival on Thursday to pick up my new vehicle, I was soon to find that everyone at the dealership shared his enthusiasm for providing great service. I highly recommend Dallas Lease Returns and in particular Mr. Jordan Campsey. More

After seeing the result from this dealer show up in anther site(s) result list (TrueCar) - this dealer was clearly giving the CUSTOMER the value for the money. No other dealer was goint to give me the anther site(s) result list (TrueCar) - this dealer was clearly giving the CUSTOMER the value for the money. No other dealer was goint to give me the value that DLR (Dallas Lease Returns) was going to. The buying experience was great because it was simple and to the point - walk in, sign and drive. I already had my own financing, but they can arrange financing as well, and from what I saw, they make it their business to ensure that you get what you want, the way you want it - with a minimum of extraneous errata that would get between you and your next car. I hope that this reveiw helps put your mind at ease about this dealer and I hope your experience will be as enjoyable as mine. More