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Dallas Lease Returns

Dallas, TX

5.0
7,919 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,919 reviews

August 21, 2024

This Texas summer made me thankful for a dealer that was indoors, and luckily for me it was Dallas lease returns. Rick was there to help but wasn’t overbearing or loitering around me, he helped me find the More

by The_4_kings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Aug 21, 2024 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

August 21, 2024

My experience with Gabriel was great. He was responsive, amicable & even delivered the car to my house! Would definitely work with him again. More

by PETER W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
Aug 21, 2024 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Peter, and it's great to hear about your excellent experience here at Dallas Lease Returns.

August 21, 2024

It was an absolute pleasure having Richard Bell as my car salesman. Approximately 6 months ago, I informed Richard of the make and model that I wanted, along with the expected mileage and price range. He con More

by deana.smith91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Dallas Lease Returns responded

Deana, It's great to hear that Richard was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

August 20, 2024

Cars are clean and kept indoors, process was quick and easy. I felt comfortable with the whole experience More

by kyle2958
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Dallas Lease Returns responded

Kyle, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Edgar can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 20, 2024

Anthony is the best closer ever! Fast and friendly service, and I felt very comfortable as he guided me through all the details of buying a car, and he's funny, too. Highly recomm More

by sidesjw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Harris
Aug 21, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again.

August 20, 2024

Blanca was great, professional, thorough, and very nice. Dallas Lease Returns does not feel like a car dealership. Very relaxed and low stress. Blanca and DLR made this the easiest and most pleasant car buy More

by dtruty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Aug 21, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Blanca and our team, and we look forward to working with you again.

August 20, 2024

Brad is extremely professional and transparent. He responded quickly. I appreciated his ability to work with me on timing and having the car perfect when I showed up to pick up. More

by karrie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Dallas Lease Returns responded

Karrie, Thanks for sharing about your experience with Dallas Lease Returns. Brad and our team appreciate your business and hope to see you again soon!

August 20, 2024

Chris is knowledgeable, patient, and genuinely cares about helping his customers find the perfect vehicle. He took the time to answer all my questions and never pressured me into making a decision. I h More

by KyleX3
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Dallas Lease Returns responded

Kyle, It's fantastic to hear that Chris provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

August 19, 2024

We had an exceptional experience with Pete and Bobby while purchasing our car from Dallas Lease Returns! From the initial search to the final purchase, they both went above and beyond to ensure we felt More

by Vidhu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
Aug 19, 2024 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 17, 2024

Dallas lease returns has a great selection of high quality vehicles at fair prices. I would recommend them . More

by Derrick Mortis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Dallas Lease Returns responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

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