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Dallas Lease Returns

Dallas, TX

5.0
7,854 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,854 reviews

June 27, 2024

Pete is fantastic! He made the entire sales process easy and hassle free! He was extremely professional and responsive. More

by aaron.speer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Dallas Lease Returns responded

Aaron, at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Pete, and it was a pleasure having you at the dealership. We appreciate your review!

June 27, 2024

Robert Yousef was very helpful and did everything he could to make a deal that was right for me. No high pressure, and felt at ease through the entire process. This was much smoother than I anticipated. More

by hruiz40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well with Robert and truly appreciate your feedback.

June 27, 2024

Kerron was very personable and professional. He kept it real while also giving options that I was comfortable with which made it easy in the car buying process. Telling all my friends. Many than More

by Renata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Jun 27, 2024 -

Dallas Lease Returns responded

Thanks, Reanta, for sharing about your experience with Kerron here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 27, 2024

Edgar was very helpful, I learned everything I needed to know about my first car. The space in general was very clean and nice. More

by cindycano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Jun 28, 2024 -

Dallas Lease Returns responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Edgar met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as a valued customer for many more years!

June 27, 2024

Edgar was very patient and careful about my decisions, he made my first car purchase very easy! This process was very simple thank you More

by cindycano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Jun 29, 2024 -

Dallas Lease Returns responded

Thanks, Cindy, for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience!

June 27, 2024

Charlie was a breath of fresh air as soon as we walked in the door. He let my wife sit in about 30 different cars, without any pressure of buying. Charlie and the DLR team are very attentive, but also let yo More

by Happy Silverado Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Pollard, Angelica Mitchell
Jun 27, 2024 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Charlie and our team had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

June 26, 2024

Robert was the best dealer I've ever had! The process was so smooth and fast. Great and honest guy! He was never pushy. Very easygoing. We drove 3 hours to purchase our vehicle of choice. Wh More

by dannyalmighty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Dallas Lease Returns responded

Thank you, Danny, for sharing your experience with us! We're happy to hear it went well with Robert and truly appreciate your feedback.

June 26, 2024

That was my 3rd vehicle I bought from Robert. He’s great and makes the process easy More

by sauer4229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Dallas Lease Returns responded

It's great to hear that Robert provided you with such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

June 26, 2024

Great dealership! I’ve bought multiple cars over the years from them and it’s always top notch. Deals are always no hassle and cars have always been reliable and as re More

by Happy Hemi Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Afton met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

June 25, 2024

Great service from Bobby and Toronto. It was worth the drive. I like that the vehicles are kept inside. They had the vehicle pulled up and ready for me to test drive. More

by michaeljorgenson021111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toronto Harrison
Jun 25, 2024 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Michael, for choosing Dallas Lease Returns!

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