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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

July 20, 2024

Edgar was fantastic. Entire experience was straightforward and simple. Car we bought was as good or better than described. Very happy with our purchase. Will certainly co More

by Brianbradley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Edgar here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

July 18, 2024

Great service. Everything was pretty quick and easy. Was in and out in 30 minutes. More

by tommyespinoza1698
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
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Jul 18, 2024 -

Dallas Lease Returns responded

Tommy, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

July 18, 2024

Charles was very responsive and eager to assist. He even offered to personally deliver our vehicle to Austin if needed. More

by dustymarie72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
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Jul 19, 2024 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Charles was able to assist you and that you had such a positive experience.

July 18, 2024

DLR is the most professional and straightforward dealer that I know. I buy high end luxury SUV's from them without seeing them. These folks know what they are doing and will do business again. Charlie More

by vedula.nash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
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Jul 19, 2024 -

Dallas Lease Returns responded

We are very happy to hear that Charlie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 17, 2024

This dealer ship has helped me without any issues and did not pressure me to buy a vehicle with no rush More

by Matthewsaenz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Dallas Lease Returns responded

Matthew, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

July 17, 2024

Their customer service is the best and Afton was so friendly and helpful highly recommended More

by Walt3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Dallas Lease Returns responded

Walt, It's fantastic to hear that Afton provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

July 16, 2024

Thank you Afton for helping in this process , and making us feel welcome . Highly recommend. More

by eolvera1993.eo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Dallas Lease Returns responded

Thank you so much for your kind words about Afton and for choosing Dallas Lease Returns! Please let us know if we can be of further assistance.

July 16, 2024

Chris Mikell is a pro. Super responsive with all the answers. Made process easy. Thank you. More

by JBell
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

July 16, 2024

We truly enjoyed our experience with Dallas Lease Returns. The facility was very clean and attractive; employees were friendly and professional. We will definitely recommend Chris Mikell to our fri More

by beverlyachorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We did catch the name of the young lady at the reception desk, but she was extremely helpful and courteous.
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Jul 16, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Beverly, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 15, 2024

I just love how Kayla took her time to find my dream car Thank You So Much!!!! More

by ericajames686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Jul 15, 2024 -

Dallas Lease Returns responded

Thank you so much for your kind words, Erica, and for taking the time to leave us this wonderful feedback!

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