Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,947 reviews
July 12, 2024
This was one of the easiest car deals I have had. Robert was very down to earth and friendly and straightforward. I will definitely see what they have in inventory when it’s time for another car purc Robert was very down to earth and friendly and straightforward. I will definitely see what they have in inventory when it’s time for another car purchase and refer people I know. More
by Lyssa
Employees Worked With
July 11, 2024
Amazing vehicles and quality service! Brad makes buying a car a smooth and easy transaction it’s always a pleasure doing business with him. Brad makes buying a car a smooth and easy transaction it’s always a pleasure doing business with him. More
by riveralugod
Employees Worked With
July 11, 2024
This truck purchase was easy, everything I needed, and Chris had me in and out in 20 minutes! Chris had me in and out in 20 minutes! More
by Boone
Employees Worked With
July 11, 2024
Toronto, the salesman who assisted me and my fiancé in purchasing our Audi, was incredibly friendly, eager to help, and extremely knowledgeable about cars. He was fully transparent and fair in all regards purchasing our Audi, was incredibly friendly, eager to help, and extremely knowledgeable about cars. He was fully transparent and fair in all regards - something you unfortunately don’t always find at car dealerships. I could not recommend working with Toronto enough! More
by brittany.ballance12
Employees Worked With
Other Employees :
Toronto Harrison, Angelica Mitchell
July 10, 2024
Brad has helped me countless times weather it’s with trade in or buying a new to me vehicle, I will always come to Dallas Lease Returns and ask for Brad he is the best! trade in or buying a new to me vehicle, I will always come to Dallas Lease Returns and ask for Brad he is the best! More
by Luk
Employees Worked With
July 10, 2024
Great service and selection! The process was easy and little pressure. We will definitely look at this dealership for our next vehicle. The process was easy and little pressure. We will definitely look at this dealership for our next vehicle. More
by leph23
Employees Worked With
July 10, 2024
Professional, knowledgeable, attentive, understanding , your best friend in the end, totally knew my “ head” and found my dream car without demanding anything ie sales push. Totally a wonderful experience! your best friend in the end, totally knew my “ head” and found my dream car without demanding anything ie sales push. Totally a wonderful experience! More
by sskritter
July 09, 2024
Pete Hankins was the best, I only knew the guy for a total of a couple hours and I ended up feeling like I’ve known him my whole life, he was very personable, wasn’t pushy, very transparent, I didn’t fe total of a couple hours and I ended up feeling like I’ve known him my whole life, he was very personable, wasn’t pushy, very transparent, I didn’t feel like I was playing the typical customer vs salesman game to haggle over the price. I love the truck I bought. If Pete is still working there when I’m ready to get my next vehicle I’ll be back for sure. More
by Joel Reiser
Employees Worked With
July 09, 2024
Marvin was amazing! Always such a positive attitude and made me feel like family! He explained everything perfectly to where I had no doubts and worries when it came to Always such a positive attitude and made me feel like family! He explained everything perfectly to where I had no doubts and worries when it came to picking out the car I really wanted. More
by karlajanet.93.40
July 09, 2024
Staff was very courteous and Richard Bell even came in on his day off to get me setup. Service was excellent! his day off to get me setup. Service was excellent! More
by cwilson
