Dana Ford Lincoln
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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My calls and concerns are never addressed. I get follow up calls pertaining to a recent service and when I state my concerns, I am told that somebody will get back to me, but nobody ever does. I get follow up calls pertaining to a recent service and when I state my concerns, I am told that somebody will get back to me, but nobody ever does. My recent service included a “detail“ on my vehicle, pertaining to the panoramic roof leak that they repaired but when I got the vehicle back, there was and still is a pungent odor in the vehicle. I have called onto occasions about it and left messages with the AI iPhone recording system all to no avail additionally, and unsolicited phone call pertaining to my service was received because they were hoping to get a five star rating from me on the survey (which I assume is this survey. I expressed my concerns and was told that somebody would get back to me and I am still waiting. Regards, Chris Porcu 1-917-783-6299 More
Great service from check-in to check out. Service department is one of the main reasons for purchasing a car at Dana! Service department is one of the main reasons for purchasing a car at Dana! More
Horrible service. Shady business practices at Dana I’ve given bad reviews before and been told a manager would contact me and never did. I wouldn’t bring my car to Shady business practices at Dana I’ve given bad reviews before and been told a manager would contact me and never did. I wouldn’t bring my car to Dana if it was a free of charge service! More
I have been dealing with Dana Ford Lincoln for approximately 30 years and I don’t have one negative thing to say about them. I have recommended many family members and friends and they too have be approximately 30 years and I don’t have one negative thing to say about them. I have recommended many family members and friends and they too have been happy with Dana. They are helpful considerate and try to do their best to get you in a new vehicle. Their staff is fantastic. Their Service Dept is excellent. I hope I can continue many more years of business with Dana Ford Lincoln. I highly recommend them to anyone who wants to deal with an honest dealership. More
I have a tough work schedule. Called to reschedule a mobile service and the mobile rep. Was kinda rude stated about me making her numbers look bad and told me to call when im free Called to reschedule a mobile service and the mobile rep. Was kinda rude stated about me making her numbers look bad and told me to call when im free and she will see if she can accommodate me. More
Very good customer service and very helpful with the issues I wanted to discuss about my Ford Ranger issues I wanted to discuss about my Ford Ranger More













