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Dana Ford Lincoln
Staten Island, NY
7,915 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,911 service reviews
June 10, 2026
Dana where it's like going to visit a friend first, No long waits Thanks! long waits Thanks! More
by DORVEN10RN
Verified Customer
June 08, 2026
Waiting over a month for parts Poor communication. I feel like I'm bothering them. They picked up my car then said parts came damaged. I waited 2 more weeks and was told I would get a call last Thurs. I feel like I'm bothering them. They picked up my car then said parts came damaged. I waited 2 more weeks and was told I would get a call last Thurs. I did not. Left a message today. No response. More
by Mrjpkfixit
June 08, 2026
Got in on time no waiting Joseph was courteous. Understood what I needed and had me out in a timely manner. Understood what I needed and had me out in a timely manner. More
by stevemaha
June 08, 2026
Started with break issues allowed grunt noise when you come to a stop. They wrote test my car and they chipped my windshield. They put 50 miles on a car road testing it replace the windshield and did a lo come to a stop. They wrote test my car and they chipped my windshield. They put 50 miles on a car road testing it replace the windshield and did a lousy job putting it on the second windshield was placed correctly. Perfect but not a dealer windshield after the market, which I will appear in court to fight I want OEM parts put on this car nothing other. It does affect the hands-on Bluetooth self driving, I noticed, and this problem must be corrected. More
by jvipjohn04
Employees Worked With
John
June 08, 2026
June 08, 2026
I always have John as my service writer. He always makes sure everything is up to par. When I get my car back it's been serviced and washed . It looks and runs like new. He always makes sure everything is up to par. When I get my car back it's been serviced and washed . It looks and runs like new. More
by RWILKOS518
Employees Worked With
John
June 07, 2026
Terrific great friendly courteous professional always helpful with information regarding my car when it's called for service. helpful with information regarding my car when it's called for service. More
by cammyspring
June 06, 2026
I’m glad that I bought my F-150 from Dana. Normally, I would feel the need to shop around, usually finding the best deal out of state. But I am satisfied with the price, and the service that Normally, I would feel the need to shop around, usually finding the best deal out of state. But I am satisfied with the price, and the service that I received. I recently bought my vehicle in to address a recall notice. Dana provided transportation back home (gratis), and then dropped my truck off when the job was completed. 👍🏻 More
by D. Grossane
Employees Worked With
June 06, 2026
Excellent service Joesph kept me updated on my service ,answered all my questions and made sure that all my issues were resolved ,answered all my questions and made sure that all my issues were resolved More
by HELIUM100
