Danbury Hyundai

Fabulous experience Love my new Santa Sleigh oops I mean Fabulous experience Love my new Santa Sleigh oops I mean Santa Fe. Red and shiny and fully loaded. Santa’s definitely been to my house! Fabulous experience Love my new Santa Sleigh oops I mean Santa Fe. Red and shiny and fully loaded. Santa’s definitely been to my house! More

Luis Rondon was amazing!!!! He was soooo patient, honest, and straightforward. He made an otherwise stressful experience so much better. I definitely recommend him to any prospective buyers! and straightforward. He made an otherwise stressful experience so much better. I definitely recommend him to any prospective buyers! More

Everyone at the dealership were very nice and helpful. Eric our sales rep couldn't do enough for us. Everything went very well. We were given excellent options to buy or lease the car. Thanks Eric our sales rep couldn't do enough for us. Everything went very well. We were given excellent options to buy or lease the car. Thanks More

I just want to say that it took me three days of long I just want to say that it took me three days of long hours to finish the process that could be done in one afternoon...Other, than that Pat Reilly w I just want to say that it took me three days of long hours to finish the process that could be done in one afternoon...Other, than that Pat Reilly was friendly and helpful. More

eric was very informative and a pleasure to work with.he explained everything in detail and went out of his way to answer all of our questions. explained everything in detail and went out of his way to answer all of our questions. More

This dealership is amazing. They greeted me right as I walked in and I was treated as if I had been a customer my whole life. Eric is nice and easy to talk to, and knowledgeable. He made the experience q walked in and I was treated as if I had been a customer my whole life. Eric is nice and easy to talk to, and knowledgeable. He made the experience quick, informative and painless. More

Personal muy amable, agentes eficientes, atencion al cliente atento a las necesidades de los clientes. Las opciones y los financiamientos bastante acordes a las necesidades. cliente atento a las necesidades de los clientes. Las opciones y los financiamientos bastante acordes a las necesidades. More

The overall experience was great. My sales person Jose did a great job and was very patient with my insurance company. My only comment is that I received a call about my on line request to purchase a car did a great job and was very patient with my insurance company. My only comment is that I received a call about my on line request to purchase a car two more times after being contacted by Jose and purchasing a vehicle. This does not discourage me from coming back to the dealership when I'm in the market for another vehicle. More

I liked the way Michael Ward from Danbury hyundai provided the service. He got my vehicle requirements clearly and showed the one's which suits my budget and mileage. He was patient enough to clear a provided the service. He got my vehicle requirements clearly and showed the one's which suits my budget and mileage. He was patient enough to clear all my queries related to the vehicle and financing. Thanks Michael for your guidance throughout the purchase process. It was because of you that I could complete the whole process hassle free. I will for sure recommend my friends if they are looking for a car. More

Please save yourself the stress and do NOT go to this dealership. We purchased our certified Hyundai Sonata from them. With just a couple more payments to go, our car completely shut off on my husband dealership. We purchased our certified Hyundai Sonata from them. With just a couple more payments to go, our car completely shut off on my husband while he was driving. Thankfully, he wasn’t hurt and our kids were not in the car. Everything that happened was exactly what other customers have experience with their Hyundai vehicles (part of the HUGE engine recall currently going on). We had our vehicle towed to the dealership two weeks ago. Throughout these two weeks I received 1 phone call back from my service writer Brenda. Her customer service was beyond horrible, I truly don’t understand how someone could treat another human the way she treated us. We are a family of 5 having to rely on 1 vehicle and needed to have answers because this was started to seriously affect our daily life. I’d call the dealership everyday to try and get some kind of update, they either would put me to her voicemail or promise to personal walk the message to her. Still each day my car was there, she never had the decency to pick up the phone to call me. I finally stopped into the dealership on my lunch break since I obviously wasn’t having any luck reaching her by phone. At that time she promised to reach out to me by Monday, that she was still waiting to hear back from corporate to see if they were going to approve the replacement of the engine under the recall or not. Monday came and went. Even after leaving 2 messages for her and the manager there. No one returned my call. Finally we hear from her the following day, they told us we be receiving a rental car that they be paying for. At that time I assumed they finally agreed to replace the defected engine. Well no, because the very next day they asked for proof of our recent oil change. Which I gladly forwarded the invoice to them. After speaking with her she told me that it wasn’t approved yet that she would have an answer by today. Today came and guess what??? They’re not covering it. They said the 1st owner had replaced the engine and the VIN# on the engine doesn’t match the original engine. 1. Why would you sell us a certified car that didn’t even have a engine in it that they would guarantee? 2. Why wouldn’t you disclose this to me at the time of the purchase? 3. Why would this vehicle need 3 engines! 4. Why didn’t the deal ship realize this when I brought the vehicle in for the recall in the first place? Basically her answers were.....it’s corporates decision... they can’t verify the vin number on the engine unless the car was completely taken apart (that’s total BS).. and that the dealership does not have to disclose that information. Do not buy a vehicle through this dealership, they’ll sell you a certified car with a warranty but who knows what part are in the vehicle because as soon as something goes wrong they’ll tell you it’s not the original parts and they will not HONOR anything. Now I’m stuck paying for a car that doesn’t even run that I still have to make payments on. More