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Danbury Kia

Danbury, CT

4.8
3,287 Reviews
Thank you for visiting Kia! At Danbury Kia, our customers are extremely important to us. Our friendly, no pressure staff create a comfortable and relaxed atmosphere during your visit. Whether you're stopping in to simply browse our large inventory of new or pre-owned vehicles or if you're ready for a test drive and to purchase a vehicle, Danbury Kia is here for you. Let us provide you with knowledge about how far Kia has come with all of our redesigned models and let us answer all your questions you may have. Here at Danbury Kia we are so confident in our brand line that if you purchase a new Kia from us, we will pay for every other recommended service AND you will receive the BEST warranty in this area. Not only will you receive Kia's amazing 10 year/100,000 warranty but Danbury Kia takes it a step further and gives you a LIFETIME warranty .... that's something you won't find anywhere else! Our service technicians are fully certified and take pride in keeping your new vehicle up to date and safe for you and your loved ones. Stop in to see us in our new building located at 100 Federal Road and let us show you the difference you will experience at the all new Danbury Kia ... we look forward to meeting you!
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100A Federal Rd

Danbury, CT

06810

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Showing 3,287 reviews

December 05, 2025

The service I received was excellent. The person I delt with was very professional. Thank you. More

by bonniegarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

It was quick and on time . I was in and out. And best of all … there was no charge More

by larnurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Danbury Kia responded

We're glad we could get your vehicle serviced in such a timely manner!

December 04, 2025

We love the Sabatinis and their dealerships are the best! They make this process as comfortable as possible. Jeff Sousou is a wonderful representative of their dealership and was patient, kind, and knowledge More

by lizzietino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sousou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cardillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Danbury Kia responded

Congratulations on your new Kia!

December 01, 2025

Alexis in the service department has excellent communication skills. She listens to what the real problem is and takes the time and care to ensure issues are resolved. Her follow up skills are the More

by James C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Barros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Danbury Kia responded

Alexis was happy to assist you, James!

December 01, 2025

They always do a great job. Great customer service. Always friendly and curtious. I dont mind going. More

by Ladyle034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schrameck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Barros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Setti, Vincent Kearney
November 28, 2025

I recently visited this Kia dealer for an oil change. The staff were friendly, welcoming, and attentive, making the experience pleasant. The waiting area was comfortable and clean, with a relaxed atmosph More

by Juliag7990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2025

I can’t say enough about how assertive and customer driven the employees at Danbury KIA are. Upon arrival I was greeted expeditiously by Moody who from there made me feel extremely comfortable in movin More

by Mrbravo3232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moody Hussein
November 27, 2025

Always Great customer service. Pleasant experience as always when I need car repairs or maintenance More

by Daveswtwnct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schrameck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2025

Classic bait and switch. They spent half the day going back and forth about the price before trying to sell us the car at a price higher than they offered on their website. More

by Crecente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Winter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Danbury Kia responded

We are sorry to have disappointed your son, but the condition of his trade vehicle after the two accidents materially changed what it was possible to offer in value. We hope he is able to find a vehicle to meet his needs soon.

Nov 25, 2025 -

Crecente responded

That's an outright lie. You had two people inspect it and then after appraising it and giving us a value, you spent half a day trying to weasel out of your advertised price. You finally agreed to it, but when we were waiting for the credit check a THIRD person suddenly decided to go look at the car and refuse the offer. The car was in one accident and was fully repaired years ago, and then a recent bumper damage from hitting a raccoon. Which is what you were told. Your sales manager later claimed my son was trying to "scam" the dealership. Just look at all the times you pull this on customers in your negative reviews. Lying in a response doesn't change the facts nor the history you have of doing this.

Nov 25, 2025 -

Danbury Kia responded

Our manager found structural damage which would have required significant repairs. We would recommend you return it to whoever performed the work and have them look at the radiator and the radiator support.

Dec 01, 2025 -

Crecente responded

We went to a reputable Kia dealership the next day and after careful inspection of the car offered us the same trade in price that Danbury offered (less $150). They also gave us a better deal on the vehicle. Danbury is an old school, stress and lie dealership. Don't waste your time.

November 22, 2025

Very accommodating car was ready when they said it would be. I had another great experience at Kia. More

by jim1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Barros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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