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Danbury Kia

Danbury, CT

4.9
3,171 Reviews
Thank you for visiting Kia! At Danbury Kia, our customers are extremely important to us. Our friendly, no pressure staff create a comfortable and relaxed atmosphere during your visit. Whether you're stopping in to simply browse our large inventory of new or pre-owned vehicles or if you're ready for a test drive and to purchase a vehicle, Danbury Kia is here for you. Let us provide you with knowledge about how far Kia has come with all of our redesigned models and let us answer all your questions you may have. Here at Danbury Kia we are so confident in our brand line that if you purchase a new Kia from us, we will pay for every other recommended service AND you will receive the BEST warranty in this area. Not only will you receive Kia's amazing 10 year/100,000 warranty but Danbury Kia takes it a step further and gives you a LIFETIME warranty .... that's something you won't find anywhere else! Our service technicians are fully certified and take pride in keeping your new vehicle up to date and safe for you and your loved ones. Stop in to see us in our new building located at 100 Federal Road and let us show you the difference you will experience at the all new Danbury Kia ... we look forward to meeting you!
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100A Federal Rd

Danbury, CT

06810

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Showing 3,171 reviews

September 01, 2024

I have been coming to Kia for quite some time now and not one time have I came and left disappointed. The customer service that I have recieved (Kelvin) each and everytime has always been welcoming and pleas More

by khaleya2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Danbury Kia responded

We are very grateful you choose to service with us! Thank you!

August 31, 2024

Jeff sousous was terrific! Very thorough and liked his style of selling. Never felt pressured. This is our first Kia and so far so good! More

by Janet & Ken Donohue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sousou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Danbury Kia responded

Welcome to the Kia family! Thank you for choosing to buy with us!

August 29, 2024

I had a great experience with Danbury Kia. I want to say what a wonderful person Jean Pierre is. He made it easy, explained everything and I'm so happy I had him as a salesman!..love my new More

by Eaegan25
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pierre Jean
Sep 11, 2024 -

Danbury Kia responded

Thank you very much!

August 29, 2024

I was going to the dealership just to get numbers for a new Kia Sorento. But Kevin gave us great numbers to lease another Kia Sorento. More

by Cberks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Danbury Kia responded

Congratulations on your new Sorento!!

August 28, 2024

I leased a Telluride with Pierre Jean and he was patient and helpful. He was very knowledgeable about all the features of the different vehicles/ trims. Would recommend him! More

by angalene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Jean
Sep 11, 2024 -

Danbury Kia responded

Thank you for your business!

August 26, 2024

They were able to get my car in and out for some recall work very quickly, and the associates at the service center were very kind! However, a few days later I got an email saying that I had declined 4 ser More

by Ava Glen
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Danbury Kia responded

Apologies, Ava, but I was unable to locate an account under this name. Would you, please, reach out to us at customerservice@danburyauto.com, to let us know the name under which the vehicle was listed? Thank you

Aug 26, 2024 -

Ava Glen responded

The reason why I used a pseudonym is because I saw how you responded to other negative reviews. I didn't want my full legal name posted in what is supposed to be an anonymous forum. Again, the employees were cordial and kind, but I don't appreciate the bait and switch attempt.

Aug 26, 2024 -

Danbury Kia responded

Not sure what you're referring to, but our system is set up so that any reminders for declined service would only be sent out after the advisor discussed it with the customer. So, if that didn't happen, we'd like to trace it and figure out why. You are certainly welcome to remain anonymous.

August 25, 2024

It was a great experience I told my sales rep what I wanted and he didn't try to point me in a another direction he listened and delivered More

by angelfernandez470.af
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Askew
Aug 26, 2024 -

Danbury Kia responded

We hope you're enjoying your new vehicle! Thank you for purchasing with us!

August 25, 2024

As always they are fantastic fixed my recall and did my maintenance and had my car back to me quickly and as promised More

by dspellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Danbury Kia responded

Thank you for choosing to service with us!

August 25, 2024

Very punctual, Erin and the service crew went above and beyond on ensuring that our vehicle was serviced to the T! More

by aphiabrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Sabatini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Domenech
Aug 26, 2024 -

Danbury Kia responded

Thank you! We are grateful for your business!

August 23, 2024

matt was very kind and helpful. overall process was quick and financing was easy. he helped clarify any point i was confused about. More

by arust64
Recommend Dealer
Yes
Employees Worked With
Matthew Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Danbury Kia responded

Congratulations on your new vehicle! Thank you for buying with us!

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