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Danbury Kia

Danbury, CT

4.9
3,177 Reviews
Thank you for visiting Kia! At Danbury Kia, our customers are extremely important to us. Our friendly, no pressure staff create a comfortable and relaxed atmosphere during your visit. Whether you're stopping in to simply browse our large inventory of new or pre-owned vehicles or if you're ready for a test drive and to purchase a vehicle, Danbury Kia is here for you. Let us provide you with knowledge about how far Kia has come with all of our redesigned models and let us answer all your questions you may have. Here at Danbury Kia we are so confident in our brand line that if you purchase a new Kia from us, we will pay for every other recommended service AND you will receive the BEST warranty in this area. Not only will you receive Kia's amazing 10 year/100,000 warranty but Danbury Kia takes it a step further and gives you a LIFETIME warranty .... that's something you won't find anywhere else! Our service technicians are fully certified and take pride in keeping your new vehicle up to date and safe for you and your loved ones. Stop in to see us in our new building located at 100 Federal Road and let us show you the difference you will experience at the all new Danbury Kia ... we look forward to meeting you!
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100A Federal Rd

Danbury, CT

06810

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Showing 3,177 reviews

November 02, 2020

I always get kind and prompt service here. I wait with my car and it's always quick and well explained to me as the work gets done. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Danbury Kia responded

Thank you! It's our pleasure to serve you!!

November 01, 2020

They took two months to fix my car then on top of that I pay 4,104 for engine replace not happy, they sale me a limited bad car then on top of that didn't want to give you my money back I was less than 30 More

by batmaru339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Sinardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Green
Nov 02, 2020 -

Danbury Kia responded

We're sorry you're unhappy with the vehicle. As you are aware, it was purchased in, "As Is," condition without any warranty coverage. When your engine failed four months later, we were happy to provide a discount on the labor to install the engine you provided. Unfortunately, this replacement engine also had issues which added to the cost.

Nov 03, 2020 -

batmaru339 responded

No i have i least 30 days dealership warranty and gus still not want to helps me and that was the exactly engine you guys sales me a bad car you guys never offer me any type of warranty i ask and you guys say because the car already had 141,00 miles we don't recommend but you still have 30 day the car last me 2 weeks i call to explain you guys hang up the phone on my face you bought it as that is so nothing we can do about it im really obsessed i end up paying 14,000 dollars on that vehicle look like you guys got tha vehicle as a trading and never update nothing on the car i was driving the car then same day and one off the head lights wasn't working like you guys give me no choice to pay for all that's discount the job was for 28 hundred you guys keep calling me increasing the amount they you guys finished with the job on top of that you guys call me again i dont know what they do over there engine light vame out asking me for another 500 on top everything engine replacement cost me4,100,00 i had the 30 day dealer policy you guys denying so you guys the worse im calling my loyer on you guys that sales men name jake green fraud me with a limited car bad car?im not happy i want my 41 hundred back because i I had 30 days dealer warranty on the vehicle

November 01, 2020

Abby is simply the BEST. On top of what is going on and sharing the information with the customer. She worked to solve my car seat heater problem. More

by Gloriajeanbass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Nov 02, 2020 -

Danbury Kia responded

Thank you! We think Abby IS the best!! Thank you for choosing to service with us!

October 31, 2020

Great experience with Kelvin and others I came in contact with. Had a loaner car so easy to get to work and back had oil change and they investigated a noise. More

by Ddradsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Danbury Kia responded

Thank you for choosing to service with us!

October 31, 2020

I like this dealership. I moved from Chicago and I had been a customer for the last 5 years. After two leases and one used cars still our preferred place to but a car. More

by bluemoon_73_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Miranda
Nov 02, 2020 -

Danbury Kia responded

Thank you! We're very happy to serve you!!

October 30, 2020

Very helpful and accommodating advised me truthfully regarding a nonessential part that is not really feasible to fix at this time but were willing to research to fix if i decided to. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Swartz
Nov 02, 2020 -

Danbury Kia responded

Some things can can wait. Thank you for choosing to service with us!

October 29, 2020

I like the dealership, everyone's Professional, but alittle pushy. Make sure you get all your prices in writing and plan on being there for about 4 to 6 hours. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dickey
Nov 02, 2020 -

Danbury Kia responded

We're working on getting quicker with the process. We do offer online services that allow for a lot of the pre-work to be done before you come into the showroom. And, because there are always a lot of discussion, and we try to put deals together in different ways and on different vehicles, we always recommend getting your offer in writing to make sure everything is perfectly clear! Thank you for your business!!

October 28, 2020

It was so nice and Jake Green was so sweet he helped me out so much when I was looking for the car and sat with me the entire time when I was really struggling would recommend him every time More

by Ade132010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Green
Oct 28, 2020 -

Danbury Kia responded

Thank you for your recommendation! We always want our customers to be happy and satisfied with their purchase, no matter how long it takes! Happy driving!!

October 28, 2020

A breeze as always. Thank you for Your help. Always do simple to drop off for service. Kelvin let’s me know when o can catch a ride back and I’m all set. More

by skb102182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Danbury Kia responded

We appreciate your using our Drop Off service!! Thanks for acknowledging Kelvin!!

October 28, 2020

This was our second time working with Jeff and again he was absolutely great. Very straightforward, patient and helpful. He made the process easy and pleasant. More

by Sjsanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sousou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gonzalez
Oct 28, 2020 -

Danbury Kia responded

Thank you for being a return customer! We appreciate your business!! Congratulations on your new vehicle!!

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