Danbury Kia

Eddie Nunez was courteous, efficient, helpful and knowledgeable. He took very good care of me. knowledgeable. He took very good care of me. More

You would think that in this day and age, dealerships would make it easier for customer out of state to get the information they requested before driving 6 hours… I first contacted the dealership when would make it easier for customer out of state to get the information they requested before driving 6 hours… I first contacted the dealership when the vehicle was first offered for sale, at that moment it was being service and had no picture of the vehicle but were very insisting instead in putting me in a brand new Kia which I wasn’t interested, they harass me for a week until I tell them to leave me alone Finally a few weeks later I saw that their were finally picture of the vehicle online so I decided to contact them again… what a big mistake, salesman insisted on getting my phone number and promise he’d get back to me with the information I wanted, few days goes by, nothing from them so I contacted them again saying that if you can provide me with the information I requested, can I set up an appointment with another dealership to which they finally answer me back that it was just service there… So I ask them a few days ago to send me a copy of their inspection reports from that dealership… they finally got back to me today saying that the vehicle was just sold…. Very very bad customer service. Funny thing is that I was planning on replacing my wife Suv for a brand new telluride at the same time that I would have done the deal for the other one so not only you guys lost on a used car sale, you also lost on the sale of a brand new one Please be aware, if you’re out of state or ask them to much question about the condition of the vehicle, they’ll just ignore you More

My visit was great. Never felt pressured or rushed. Everything was explained well about the vehicle. Never felt pressured or rushed. Everything was explained well about the vehicle. More

The Danbury Kia is very good pleace The people it’s so friendly end y have a very good experience friendly end y have a very good experience More

Easy process to buy and pick up car. Would recommend to other buyers in area Would recommend to other buyers in area More

The representative listened to our needs and he was very accommodating and made sure we were satisfied with the service. accommodating and made sure we were satisfied with the service. More

Every time I drop my car off they are always so welcoming and friendly. They also give me updates when my car is done with services. and friendly. They also give me updates when my car is done with services. More

Service was prompt; communication clear. Waiting area very comfortable and good place to get some work done. Waiting area very comfortable and good place to get some work done. More

I enjoyed the customer service that I received at Danbury Kia. Out of all my car buying experiences I’ve had over the years this is a dealership that listens to your concerns and needs. Kia. Out of all my car buying experiences I’ve had over the years this is a dealership that listens to your concerns and needs. More

Both Matt and Jeff were informative, helpful and easy to work with while purchasing a new car. work with while purchasing a new car. More