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Danbury Kia - Service Center

Danbury, CT

4.9
843 Reviews

843 Reviews of Danbury Kia - Service Center

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November 19, 2021

Great, efficient service, customer service was friendly. They were on time, and helped me greatly. More

by Samantha0108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Cote, Donat Poirier
Nov 24, 2021 -

Danbury Kia responded

Thank you, Samantha!

November 19, 2021

The customer service rep was very attentive. He took his time to explain and kept in contact while I was there. More

by Daniellewhitmarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Cote
Nov 24, 2021 -

Danbury Kia responded

Thank you for servicing with us!

November 18, 2021

Very friendly and quick service as always. Thank you!! I will be back to see you for my next service. More

by Lisa3!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Dieckmann, Virginia Gomes
Nov 24, 2021 -

Danbury Kia responded

Thank you! We look forward to serving you again!

November 17, 2021

Bill Sabatini never contacted me. After additional effort on my part a woman named Susan called me. She was helpful, however my initial complaint still remains. It appears that either the company condones, o More

by nfsudik
Recommend Dealer
No
Employees Worked With
Susan Eway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Danbury Kia responded

We ask all of our customers for reviews and we also ask that if someone has an issue they offer us the chance to make things right, but we do not buy or bribe customers for reviews.

Dec 08, 2021 -

nfsudik responded

Although that may not be the company policy - to bribe or buy customers for review - that is what happened. I'm sorry, but the fact remains that it did happen. Nancy

November 17, 2021

Comfortable waiting room nice staff and good service ok ok ok ok ok ok ok More

by ssenete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
Nov 18, 2021 -

Danbury Kia responded

Thank you for servicing with us!

November 15, 2021

Always friendly and efficient and knowledgeable. Entire staff is extremely kind. They get the job done More

by Amygallagher42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Danbury Kia responded

Thank you! It's our pleasure to serve you!

November 13, 2021

Service was fast and easy. Jason Murillo was helpful, friendly and polite. Thanks so much, Jim More

by j.julian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Murillo, Nuno Miranda
Nov 15, 2021 -

Danbury Kia responded

You're very welcome! Thank you for choosing to service with us!

November 13, 2021

Took my K5 for general check-up. Greeted immediately. Waited in waiting room while car was serviced. Pleasant area. All service completed in an hour. Oil change and service were free for my car which I More

by sherlew2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only went for service. I don't remember the names
Nov 15, 2021 -

Danbury Kia responded

Thank you!

November 11, 2021

Efficient and professional! I had no issues with making Efficient and professional! I had no issues with making the appointment and the staff was a delight. More

by KK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Marc Cote, Virginia Gomes, Donat Poirier
Nov 24, 2021 -

Danbury Kia responded

Thank you for servicing with us!!

November 11, 2021

I loved my experience at Danbury Kia — their service center is incredibly comfortable, and they returned my car quickly and efficiently. I feel very safe in their hands. More

by Gwyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Gomes
Nov 15, 2021 -

Danbury Kia responded

Thank you for choosing to service with us!

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