Susan Eway
Susan Eway at Danbury Kia
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Susan Eway

Director of Customer Experience

Danbury Kia

100A Federal Rd
Danbury, CT 06810

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4.7
26 Reviews
4.7

26 Reviews

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26 Reviews of Susan Eway

November 09, 2023

Dealership Rating
Employee Rating

Gani is an excellent and great person he helped me find my dream car and helped me through the whole way to the end. More

by Nikocevicramo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Danbury Kia responded

Thank you!

September 09, 2023

Dealership Rating
Employee Rating

Drew was fantastic. Process was efficient and out the door driving my new car in a few hours Drew Wolf I would highly recommend More

by Nancy C H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Campaniolo , Drew Wolf, can not remember her name that did registration. fabulous and loved to dance and sing like me

Sep 11, 2023

Danbury Kia responded

Thank-you!

September 07, 2023

Dealership Rating
Employee Rating

They dont take verh long and they actually do their job right. The comfort they give you in the dealership while waiting is perfect. More

by nievesclaudia165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Danbury Kia responded

Thank-you!

May 24, 2023

Dealership Rating
Employee Rating

The staff at Danbury Kia, is beyond superb. Helpful, understanding and knowledgeable! Our favorite person, Jeff Sousou has been facilitating all our car leases for many years now and we come More

by Bob & Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sousou, Jeffrey Campaniolo

May 25, 2023

Danbury Kia responded

Thank-you!

February 01, 2023

Dealership Rating
Employee Rating

The Danbury Kia is very good pleace The people it’s so friendly end y have a very good experience More

by M-carmensarango
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Sabatini, Kelvin Brito, Joe Mackie, Jeffrey Campaniolo , Michael Devine, Eddy Nunez

Feb 02, 2023

Danbury Kia responded

Thank you!

October 08, 2022

Dealership Rating
Employee Rating

Took me on time for an oil change. Gave me a free car wash coupon after they completed work on my car. More

by Reetlubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christine Almonte, Jeffrey Campaniolo , Michael Devine

Oct 14, 2022

Danbury Kia responded

Thank you!

August 02, 2022

Dealership Rating
Employee Rating

This dealership is amazing - this is the second car I have bought or leased from them and my husband has as well - and I have recommended them to many people. Jeff Sousou is so wonderful. Everything was More

by rachaelpclifford
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sousou, Jeffrey Campaniolo

Aug 12, 2022

Danbury Kia responded

Thank-you!

March 21, 2022

Dealership Rating
Employee Rating

My experience is very good. Iam happy. Congratulations! The Servico is good! Very nice! Thanks More

by greice239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Sabatini, Kelvin Brito, Joe Mackie, Rosmairy Delances , Marc Cote, Karly Gallagher, Manny Gonzalez, Michael Klauck, Donat Poirier

Apr 11, 2022

Danbury Kia responded

Thank you!

December 01, 2021

Dealership Rating
Employee Rating

Quality staff. Quality service. No up selling, unlike others A return customer because of that. More

by Craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Brito , Michelle Coelho, Brian Dickey

Dec 08, 2021

Danbury Kia responded

Thank you! We appreciate your returning to us!

November 17, 2021

Dealership Rating
Employee Rating

Bill Sabatini never contacted me. After additional effort on my part a woman named Susan called me. She was helpful, however my initial complaint still remains. It appears that either the company condones, o More

by nfsudik
Recommend Dealer
No
Dec 08, 2021

Danbury Kia responded

We ask all of our customers for reviews and we also ask that if someone has an issue they offer us the chance to make things right, but we do not buy or bribe customers for reviews.

Dec 08, 2021

nfsudik responded

Although that may not be the company policy - to bribe or buy customers for review - that is what happened. I'm sorry, but the fact remains that it did happen. Nancy

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