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Darrell Waltrip Honda

Franklin, TN

4.9
1,333 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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1,333 Reviews of Darrell Waltrip Honda

September 30, 2026

Matt Deckard was an excellent service advisor on my daughter’s CRV. Several I teams were identified that needed to be cared for. More

by ralegria1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku, Matthew (Matt) Deckard
Oct 04, 2026 -

Darrell Waltrip Honda responded

Thank you for the kind words! We're so glad Matt was able to thoroughly assess your daughter's CRV and identify everything that needed attention — that kind of thorough, attentive service is exactly what we aim for. Matt will be happy to hear this, and we look forward to taking great care of you and your daughter again at Darrell Waltrip Honda!

September 30, 2026

Very accessible and well stocked facility. There were an array of options that we could choose from which helped us make a decision More

by imanibennett2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monzio , Greg Schmidt, Carletta Kirk, Luis Benavidez
Sep 30, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful feedback and the 5-star rating! We are thrilled to hear that you found our facility accessible and well stocked, and that having a great selection of options made your decision-making process easier. That is exactly what we strive for — giving every guest the variety and transparency they need to feel confident in their choice. We hope you are loving your new Honda, and we look forward to seeing you back at Darrell Waltrip Honda for anything you may need down the road!

September 29, 2026

Great experience with our salesman, Lucas Wilcox, who helped us find just the right car at Darrell Waltrip Honda in Franklin. Very friendly dealership. Great folks that really work to get you what works More

by Steffiemae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Wilcox, sales, Quanda (Q) Kimbrough, Mike Parker
Sep 30, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful review and for your continued loyalty to Darrell Waltrip Honda — two cars and counting! We are so glad to hear that Lucas made the experience a great one by helping you find exactly the right fit. He truly embodies what we are all about — working hard to get you what works best for you. We cannot wait to help you with number three whenever the time comes. See you then!

September 28, 2026

Brandon did a great job taking care of us today and we are so pleased with the customer service that we received More

by Christy.lamberth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Sep 29, 2026 -

Darrell Waltrip Honda responded

Christy, thank you for the wonderful feedback! We are so glad Brandon was able to take great care of you and that you left pleased with the service you received. We will be sure to pass your kind words along to him. We appreciate you taking the time to share your experience and look forward to seeing you again at Darrell Waltrip Honda!

September 24, 2026

Excellent personal care from customer service as well as capable, well communicated attention for my vehicle by all the technicians. More

by Tomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Matt) Deckard
Sep 25, 2026 -

Darrell Waltrip Honda responded

Thank you, Tomas! We're really pleased to hear that both our customer service team and technicians made such a positive impression. Clear communication and quality workmanship are things we take great pride in, and it's rewarding to know that came through during your visit. We appreciate your trust and look forward to caring for your vehicle again!

September 23, 2026

I've bought cars from Darrell Waltrip for over 40 years. They are outstanding. Service is exceptional and if something is not right, they go above and beyond to make it right. My current service advisor More

by davehiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Holt-Brady
Sep 24, 2026 -

Darrell Waltrip Honda responded

Dave, wow — over 40 years! That is the highest compliment we could ever receive, and we are truly honored by your long-standing loyalty and trust in Darrell Waltrip Honda. It means everything to us to know that decade after decade, we have been able to deliver the outstanding service and experience you deserve. We are especially glad to hear that your current service advisor has been such a great communicator and problem solver — that attentive, customer-first approach is exactly what we strive for every single day. Thank you for being such a valued part of the Darrell Waltrip family, and we look forward to serving you for many more years to come!

September 22, 2026

Drew Cole is tops! He’s patient, pleasant and knowledgeable. He thoroughly explained everything and ensured we knew he was available to help meet any of our needs! Nic More

by Timmie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Cole, Nick Coppley
Sep 24, 2026 -

Darrell Waltrip Honda responded

Timmie, thank you so much for sharing this wonderful feedback! We're so glad to hear that Drew and Nick made your experience a positive one. It's great to know that Drew's patience, knowledge, and thoroughness put you at ease throughout the process, and that Nick was able to simplify the financing side and help you feel confident every step of the way. We completely understand that car buying can feel overwhelming, and it means the world to us that they were able to take that stress off your plate. We'll make sure both Drew and Nick hear how much you appreciated their efforts — they'll be thrilled! We look forward to serving you again at Darrell Waltrip Honda!

September 22, 2026

Awesome visit with an incredible service team. They were great and helpful to me. Very informative and showed me nothing but love. I’ll always be grateful for them and their work. As always More

by mybls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak, Michael Mayo
Sep 24, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the kind words and for being such a loyal part of the Darrell Waltrip Honda family! We're so glad your visit was a great one and that our team made you feel informed, welcomed, and well taken care of from start to finish. Andrew will absolutely love hearing that you gave him a special shout out — he's a fantastic part of our team and truly cares about each and every customer. We'll also make sure Mike gets the recognition he deserves for working with you on the potential CRV trade! We're always here for you and every Honda driver in our community, so don't hesitate to stop by anytime. We look forward to seeing you again soon!

Oct 12, 2026 -

mybls responded

Always a pleasure seeing you guys at Darrell Waltrip! Thanks so much

September 22, 2026

They were direct, respectful and it didn't take all day to buy a car - thank you! More

by CH_L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Michael Mayo
Sep 22, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful review and for choosing Darrell Waltrip Honda! We are so glad to hear that our team made the car-buying process straightforward and respectful of your time — that is something we genuinely work hard to deliver for every guest. We know your time is valuable, and it is great to know that the experience felt efficient without ever feeling rushed. We appreciate you sharing your feedback on pricing transparency, purchase time, and your finance experience as well. Our goal is always to make sure every step of the process is as clear and smooth as possible, so knowing that came through means a lot to us. We hope you are enjoying your new vehicle, and we look forward to seeing you again for any future needs. Thanks again for the kind words — it was truly our pleasure!

September 18, 2026

From start to finish, this dealership was collectively the best car buying experience I've ever encountered... And I used to sell for Honda! Samuel Hill is wonderful to work with and every single person More

by savannahsussman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hill
Sep 21, 2026 -

Darrell Waltrip Honda responded

Savannah, that is truly high praise coming from someone with firsthand experience in the industry — thank you! We love hearing that every member of our team, from the greeting at the door all the way through finance and service, made such a lasting impression. Samuel will be so glad to know his dedication stood out, and we'll make sure the whole team hears your kind words. We look forward to welcoming you back when it's time for your next vehicle — see you then!