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Darrell Waltrip Honda

Franklin, TN

5.0
761 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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761 Reviews of Darrell Waltrip Honda

May 14, 2023

I was charged $1700 for an alternator and Freon. Rip off. I mentioned this to a mechanic friend and he said that's just robbery. My tires needed air and that wasn't done. The windshield washer fluid More

by awebb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Galyean
May 16, 2023 -

Darrell Waltrip Honda responded

Awebb, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact our Fixed Operations Manager Jimmy Stephens, at (615) 791-1101. Thank you.

May 03, 2023

Brandon in service is excellent. He always treats me with friendly and professional service. Thanks Brandon ! More

by judyfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
May 05, 2023 -

Darrell Waltrip Honda responded

Hi Judyfranklin, thank you so much for your positive comments and 5-star rating. We are happy to hear you enjoy your visits with Brandon Tidwell. Have a great day!

April 27, 2023

Jerry in service is hands down, the best in business! The quickest follow up, always honest and thorough, and a great person! Thanks Jerry for always taking care of customers first. -Stephen G. More

by gage04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Robinson
May 01, 2023 -

Darrell Waltrip Honda responded

Hi Stephen G., thank you for your kind review. We are happy to pass along your comments to Jerry Robinson and the rest of the team here at Darrell Waltrip Honda. Thank you for the recommendation and have a great day!

April 06, 2023

Adam Christenson did his thang! ! I couldn't be anymore happier with my new Honda Accord!!! It was a nice experience and he was with us every step of the way. We told him we weren't More

by indianewbern93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Christenson
Apr 08, 2023 -

Darrell Waltrip Honda responded

Hello Indianewbern93, thank you for your kind words about Adam Christenson and this wonderful review. We appreciate the 5-star rating and recommendation very much. Have a great day!

April 01, 2023

Jordan did a great job taking care of us. Everything was done on time as promised. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 04, 2023 -

Darrell Waltrip Honda responded

Hi Steve, we're glad you had such a wonderful experience with us. Thank you for the 5-stars and kind comments about Jordan Tawfeek. Have a great day!

March 31, 2023

Jerry in service is the best! We have all 4 of our Honda's serviced there and Jerry has taken care of us all the time! More

by knowak717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
March 31, 2023

I bought my 2017 Ridgeline at DWH and have it serviced there. Jerry Robinson has been great to work with and honest with recommendations. He makes it easy to take my truck in for service, not dreading i More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Robinson
Apr 03, 2023 -

Darrell Waltrip Honda responded

Fred, thanks for your praise and kind comments about Jerry Robinson. We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experiences. Thanks for your recommendation and have a great day!

March 31, 2023

Jerry Robinson has gone above an beyond to provide me with excellent service for my HR-V. His knowledge and follow up on the mechanical operation of my car has helped me make the wisest decisions regardi More

by Deidre
Recommend Dealer
Yes
Employees Worked With
Josh Galyean, Kwame Okraku
Apr 03, 2023 -

Darrell Waltrip Honda responded

Hi Deidre, thank you for taking the time to leave a review for us at Darrell Waltrip Honda. We're happy we could meet your expectations. Thank you for the kind comments about Jerry Robinson and your recommendation. We look forward to taking care of you and your HR-V in the future. Have a great day!

March 30, 2023

Took my Ridgeline in for a software update. Worked with Sam who got me in and out in a hurry. Sam and the Service department are exceptional. More

by jrains7
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 01, 2023 -

Darrell Waltrip Honda responded

Hi Jrains7, your satisfaction is our top priority, and it is good to hear you enjoyed your visit with Sam Delay. Thank you for the recommendation and have a great day!

March 30, 2023

Sam was amazing, very professional and always HELPFUL with my Honda CRV. I wouldn't go anywhere else More

by Annebryan1978
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Apr 01, 2023 -

Darrell Waltrip Honda responded

Hi Annebryan1978, we are very happy to have provided you with such a positive experience. Thank you for the nice comments about Sam Daley and your recommendation. Have a wonderful day!

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