Dave Arbogast Buick GMC

My family has been going to Doc for years when we need a new/used car. He has always been courteous, upfront, and honest throughout the transaction. He was very knowledgeable about the vehicles on the lot w new/used car. He has always been courteous, upfront, and honest throughout the transaction. He was very knowledgeable about the vehicles on the lot which was a great help. Doc helped my wife and I find a car that we love to drive and with enough room for a growing family. He worked with the finance department to make sure that we got a great finance rate and we are very happy with the payment. Doc even went out of his way to detail the exterior of the car for us :) We HIGHLY recommend seeing Doc when looking for a new/used car! More

We were greated by a friendly salesperson named Joe Bauman immediately before even reaching the entrance to Dave Arbogast Used Sales. We had a budget and certain specifications in mind. The weather w Bauman immediately before even reaching the entrance to Dave Arbogast Used Sales. We had a budget and certain specifications in mind. The weather was unfavorable for outdoor shopping so Joe invited us inside his office, offered us a refreshment, and proceeded to use his computer to find us the right vehicle on the lot according to our needs. In a very short time we had found the perfect vehicle that met all our criteria. Joe assisted us in examing, test driving, and learning the instruments of the vehicle. Joe never pressured us in any way. He assisted us in a payment plan and warranty options that fit our budget. Before we knew it we were on our way in the perfect fit vehicle for us with Joe's immpeccable customer service. From the salesperson to the secretary to the finance agent, we were extremely impressed and 100% satisfied with our experience. I would recomend Dave Arbogast to my own family members and anyone else in need of a great new vehicle. We were previous customers in the past and will return again in the future! More

Matt was a wonderful salesman for us to deal with. This was our first time buying a car from a car lot and Matt made it so easy for us! We will go back to Matt when we want another car and will send freind was our first time buying a car from a car lot and Matt made it so easy for us! We will go back to Matt when we want another car and will send freinds and family to him! Dave rbogast was a wonderful car dealership to deal with for a first time! We will recommend it to anyone we know! More

Low pressure sale. Brian was and is a straight shooter. I test drove the vehicle I wanted multiple times and Brian was very accommodating and even called a week after the sale to make sure things with the I test drove the vehicle I wanted multiple times and Brian was very accommodating and even called a week after the sale to make sure things with the car were going well. I would like to reiterate, Low Pressure Sale! Highly recommended. More

Last week after a lot of thought, I decided to trade in my 2005 Dodge Durango for a GMC Yukon Denali. Actually ,I decided to look for a needle in a hay stack. My choice was to look for a 2010 Denali with l my 2005 Dodge Durango for a GMC Yukon Denali. Actually ,I decided to look for a needle in a hay stack. My choice was to look for a 2010 Denali with low milage,loaded,and with an affordable price tag. After conducting an internet search within a 500 mile radius of my home in central pennsylvania I found five potential GNC Denali's. After researching the trucks I chose to give the folks at Dave Arbogast Buick GMC a call. After having done some preliminary discussion on the phone I decided to drive the 350 miles from my home to the dealership to have a look. As soon as I arrived I was very courteously greeted by the salesperson TJ Johnson. The truck was absolutely showroom condition, in fact it honestly looked like a new 2011.The price for the 2010 GMC Yukon Denali was exceptional,and easily worth the 750 mile roundtrip. After a short negotiation I bought the truck on the spot.I was very happy with the entire experience and wouldn't hesitate to do business with the employees of Dave Arbogast GMC, Buick again. More

We went in to trade in our van. We were pleased with the service in checking the value of our vehicle. Also, the timeliness of the quote was nice. We were not quick to decide which vehicle we were to trade service in checking the value of our vehicle. Also, the timeliness of the quote was nice. We were not quick to decide which vehicle we were to trade it in for and Joe was able to help us navigate through the different vehicle choices. They were available in person, on the phone, or through email, which made communication that much easier. When we finally made a decision he helped us make the deal. We were very happy with our decision and will go there again. More

There were a couple issues toward the end of the experience that were corrected to satisfactory levels. If you want a well priced car from a fair dealership with an exceptional finance department th experience that were corrected to satisfactory levels. If you want a well priced car from a fair dealership with an exceptional finance department then I recommend Dave. I can not say genuine, but they do have a good system for producing excellent customer service. More

My name is Samantha Eberhardt. Being a full-time college student, part-time employee at a hotel, and limited on funds is definitely not easy. Car shopping only added on heaps of more stress, that is, until student, part-time employee at a hotel, and limited on funds is definitely not easy. Car shopping only added on heaps of more stress, that is, until I found myself at Dave Arbogast. My grandparents had recently just purchased a blue GMC truck with the help of Kevin and they wouldn't stop speaking so highly of him, so of course, I put my 'life' in his hands as well. I explained to him exactly what I wanted and the price range I was looking at. I had been to so many other dealerships and not only did I Feel like they swarmed me as soon as I got out of the car, but their only concern was how much money they were going to get out of me -- even if the car was nothing that I wanted. Kevin on the other hand, I came to him. He didn't force me into a car I didn't want, he didn't make me feel like I was a customer at all, he made me feel like I was his friend. Every question I had, he had an honest and up-front answer. I made many, many trips to Dave Arbogast, alone and with family, and every time he made every single one of us feel comfortable and at home. It had only been 1-2 short months of waiting for the perfect car when I received a phone call from Kevin, "I found your car." Sure enough, he did. The perfect 2003 Malibu with a spoiler and low mileage. It was love at first test drive. Within a week, I had my car and I had a new friend. He has called multiple times to do follow ups on me and my car, every time I go to get my car washed (for free, because that is such a wonderful prop for purchasing my car from Dave Arbogast) he greets me with a smile, he remembers my name, and he asks me about my family, my life, etc. Dave Arbogast should be proud of having Kevin Richardson as an employee. Because of him, not only will I return to Arbogast in a few years to purchase a newer car, but I recommend them to every one I speak to. We're keeping Dave Arbogast in the family, and that's all because of Kevin. More

Before going to the dealership I had checked the inventory online, then compared the prices of autos I was interested in with Kelly Blue Book and found all were priced below the Blue Book value for inventory online, then compared the prices of autos I was interested in with Kelly Blue Book and found all were priced below the Blue Book value for a dealership. That in and of itself was the main factor for choosing Dave Arbogast. Buck greeted me promptly, then I sat with him explained that my credit situation is so so. He then took me over to Joe in the financing where Joe took all my info then proceeded to do his magic. It took him a bit of time to find a lender willing to give me a chance, but he did. I was very happy with the attention given at the time of the sale and the fact that both Buck & Joe have since called, even though both got my voice mail, to follow up on if I was happy with the service received and the car I purchased with their help. Which I am very satisfied with both. I would recommend the dealership to others without hesitation. In fact I have already told several others about my experience and the fact that I believe I got a great deal. I thank both Joe and Buck for the efforts on making my experience a great one. More

A really good experience. Definitely not what you've come to expect from a car dealership. Really good selection at an internet-competitive and below "book" (pick one) price. Believe it or not, I'm talking a to expect from a car dealership. Really good selection at an internet-competitive and below "book" (pick one) price. Believe it or not, I'm talking about "certified" vehicles. Therefore, no need for for the hard sell--just a sales person giving you options based on what you want/need and can afford. (There was no "catch" or "gotcha") And, our sales person--Joe Bauman--didn't disappear after we confirmed our choice. Karen, the finance person was also great. Add really good post-sale service and you can't help but leave happy. I have absolutely no regrets for making the four hour round trip. More