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Dave Arbogast Buick GMC

Troy, OH

4.1
425 Reviews
Dave Arbogast dealerships have been serving the Dayton Area for more than 29 years. We are family owned and operated and are continually ranked the highest in customer satisfaction. Dave Arbogast is nationally recognized for excellence in sales, service and parts. Every department and employee at Arbogast is trained and dedicated to your satisfaction. We constantly strive for perfection in every aspect of the automotive business. From selling you a car to simply washing your vehicle, Arbogast is committed to doing it right the first time and to the best of our ability. We strive to keep the "Golden Rule," do onto others what you would like done to you. This is not only a biblical principle, but a way of life for our family and employees.
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3540 South County RD 25A

Troy, OH

45373

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Showing 425 reviews

January 27, 2011

I visisted the dealersip on 01/07/11. I was told by Joe (secondary finance) that I was approved through credit acceptance. After faxing docs and a two-three week waiting period, I was told that they couldn More

by shaftedbyu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
T.J. and Joe (Secondary lending)
Feb 07, 2011 -

Dave Arbogast Buick GMC responded

Rhonda, I'm sorry we were unable to meet your expectations. I feel we did everything within our power to help you. With a CAC car loan there is basic criteria that must be met, including proof of income. We did everything we could to help you prove your income but you were unable to come up with the proper documentation. We apologize for the inconvenience but it's not our rule. We would love to help you purchase a new car but at this point it's out our hands. If your situation changes or you are able to come up with proof of income we would be happy to serve you. Blake Arbogast

January 26, 2011

Steve was a pleasure to work with. He was very straight forwarded answered all our questions and provided great customer service. I had confidence in what he said and he was also very knowledgable regardin More

by hhyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : STEVE HAINES
January 25, 2011

Buck and the entire staff at Dave Arbogast were helpful, friendly, and very accommodating when we were shopping for a used car. All our questions were answered, all our requests were handled and everything More

by marshallfiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buck Buckhorn, Buck Buxton
January 25, 2011

I have always had a great experience at Arborgast. Since the last time I was in the salesman had left. Steve Haines took care of me this time and would recommend him to a friend. On the second day I was i More

by palmordesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Haines
January 24, 2011

we went to this dealer in search for a jeep grand cherokee and found a beautiful white 08. Our salesman was Steve Hanes. Steve was wonderful. He was very helpful in in answering our questions and sho More

by hevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : steve hanes
January 24, 2011

I asked many questions about the truck I wanted on the on-line chat, which was always quickly answered by Richard West. I had some strange title issues that needed addressed and he found the proper peopl More

by JeremiahJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard West, Steve Haines, Vicki Tipps, Richard West
January 24, 2011

Everything was great with our car buying experience. "Buck" was exceptionally knowledgable about his product and went out of his way to make sure everything went smoothly with our purchase. Vicki in Fin More

by Mary Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Buxton, Vicki (Finance), Buck Buxton
January 22, 2011

Kevin is the most friendly and honest car dealer I have ever worked with. He was upfront about everything and backed up his word with evidence. He is a very trustworthy individual and that shows that the More

by skevans10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Richardson, Kevin Richardson
January 21, 2011

I just recently bought my first car and Kevin was wonderful! He was very helpful and had my car picked out and all the paper work done very quickly and effectively. Next time I buy a car I will defin More

by MsMandy07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Richardson, Kevin Richardson
January 21, 2011

Wonderful experience -- very friendly and professional salesperson & staff Would HIGHLY recommend! This is not our first time working with this salesperson & dealership. All have been very, very, ver More

by nancytippcity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ross Dillahunt
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