Dave Mungenast St. Louis Honda

I was a little nervous about purchasing a new vehicle at first. I have dealt with a lot of pushy sales people and unfortunately expected the same runaround. I was pleasantly surprised throughout the entire first. I have dealt with a lot of pushy sales people and unfortunately expected the same runaround. I was pleasantly surprised throughout the entire process at St. Louis Honda. Josh Ulrich, my sales person, made me feel incredibly comfortable. It was a nasty day out so I figured I would just be looking at pictures of the cars and pricing...not the case. Josh walked me outside and showed me multiple vehicles that suited exactly what I was looking for, and then some. He even walked me back to speak with Gary Opitz, a service adviser, who assured me that I was in good hands. I didn't need that at this point, but it made me feel even more comfortable about this investment. The customer service was impeccable. Towards the finalizing of my purchase, a sales manager approached me and shook my hand thanking me for my business. Josh even got into my car with me before I left and explained all of the features my new car had to offer. An outstanding experience for me from start to finish. I will be purchasing my next vehicle from St. Louis Honda and will definitely recommend them to friends and family. More

Josh was great to work with he did a great job. He was very helpful we could not have asked for a better sales persons. very helpful we could not have asked for a better sales persons. More

Jerry was so helpful and we saw a huge difference here vs other dealerships. Everyone was so kind and professional! Thanks so much for such a positive experience! other dealerships. Everyone was so kind and professional! Thanks so much for such a positive experience! More

Two years ago next month I needed a car quick and Elmer Watson did a great job putting the deal together. My previous car broke down and I was heading out of town on vacation. When I got back everything wa Watson did a great job putting the deal together. My previous car broke down and I was heading out of town on vacation. When I got back everything was ready to go. I have since had all of my scheduled maintenance completed by St. Louis Honda and they have gone above and beyond to take care of my needs. More

This was, by far, the best buying (leasing) experience I have had with a car dealership. Gina Bommarito was friendly, professional, courteous, knowledgeable, and respectful. She was not the least bit aggres have had with a car dealership. Gina Bommarito was friendly, professional, courteous, knowledgeable, and respectful. She was not the least bit aggressive or pushy. But clearly, she is a well-trained saleswoman who knows the business. I was also impressed by the Mungenast team atmosphere in getting me in a car that night. They gave me a good deal on a Honda Civic. This is a great dealership and an awesome staff who all seem to really enjoy their jobs. I highly recommend Gina and the whole Mungenast team! More

Gina is awesome to work with !!! From our first visit to the lot to look at the FIT and CR-V, through the test drives, she was friendly and attentive to our concerns and answered the questions we had, pr to the lot to look at the FIT and CR-V, through the test drives, she was friendly and attentive to our concerns and answered the questions we had, proving to us her knowledge about the Honda product. This was my first new vehicle purchase since 2001 and not once did I feel pressured to "buy now" which was appreciated. If we had decided to wait longer to purchase from this dealership, I would have requested Gina for my salesperson. I must also mention Jason Boehme, finance specialist, for his professional and friendly manner during this phase of the process. Both Gina and Jason made the total car buying experience go smoothly and I got wanted and more than expected in my new 2014 LX CR-V! I chose Honda for vehicle reliability hoping this proves out to be true over the time I have the vehicle. The professionalism and friendly manner from Gina and Jason made the total experience pleasant. More

Shan was wonderful to work with. She answered all of my questions and made the process very easy. I will definitely return to work with Shan when I buy my next car! questions and made the process very easy. I will definitely return to work with Shan when I buy my next car! More

This will is the third car I have purchased from this dealership. Their customer service is second to none, not just during the sales process, but also after the sale, and even well after the sale. Alo dealership. Their customer service is second to none, not just during the sales process, but also after the sale, and even well after the sale. Along with the sales them, the maintaintance teams and even the receptionists provide terrific customer service. I was very pleased with the price I recieved, especially compareced to other Honda dealerships, but also againt other dealeerships for other car manufactures. The 2 previous car I had purchased have all been servied at this facilty, and while the service prices aren't the cheapest (no dealership is), The are in line with other dealerships, and the quality of the work is second to none! The sales experience was exceptional. There were no high pressure tactics, no attempts at cooersing me to look at and/or purchase a higher end vehicle than what I came there for. Most importantly, they understood and respected my schedule and timeline. I began my search and my first visit to them in September, and did not make a purchase until December. During that stretch I was not hounded by them in any way, I received one follow up about a month after my first visit, and that was it. PERFECT! I couldn't have been happier! I will return to Mungenast St. Louis Honda to give them a shot at my next car purchase as well, in about 6-7 years. :) More

From the first moment I looked at the website to when we drove off the lot in our new accord, Joe Basler and the staff at Mungenast Honda treated us like family. My wife and I felt so comfortable after the drove off the lot in our new accord, Joe Basler and the staff at Mungenast Honda treated us like family. My wife and I felt so comfortable after the first visit that we had trouble not turning around and buying the car that day. After doing our homework and looking around we found that Joe had offered us the best package just like he promised. We felt comfortable that we would be taken care of after the sale as well if anything were to come up. I look forward to bringing my Honda back and purchasing more vehicles from Joe and the team there in the future. I would absolutely recommend going here to any of my friends or family. More

Mungenast provided clear information from the beginning regarding the vehicle types and stock. Joe was willing to negotiate with fair prices compared to salespersons from other dealers and had great turn a regarding the vehicle types and stock. Joe was willing to negotiate with fair prices compared to salespersons from other dealers and had great turn around response time. We ended up upgrading to a higher model because the prices negotiated were reasonable, especially when adding a second buyer to the deal. When visiting the dealership, I was immediately greeted by friendly, courteous staff. At closing we ran into some issues: Joe and his manager Jim required deposits on each vehicle; having come from Toyota as loyal customers for 20 years and never having to put down deposits, we did not feel entirely comfortable with the idea and expressed this to Mungenast. After many days of emails, eventually this condition was dropped by Mungenast. Furthermore, we asked Mungenast to provide in writing the details of our deal to ensure all parties were clear before moving forward. Mungenast did so but did not include a minor detail. At close, Mungenast stated that they had assumed this had been part of the deal but looking through previous emails together it was clear this had never been confirmed by Mungenast. Joe took responsibility which I greatly respect. Joe also respected the pricing negotiated for our family when it appeared that the second deal would not come through. The second deal did finally come through a week later. Again, I want to capitalize on the fact that Joe was patient and honored the time and efforts my family had spent working with him BEFORE being sure that the other buyer would come through. This has been our first experience buying from Honda. Though the process was complicated and we ran into some issues, Mungenast took time to address the issues DURING negotiations rather than improving AFTER closing. Joe has helped Mungenast set the bar high for what to expect in patience, follow up, and pricing. More