Dave Mungenast St. Louis Honda

Mungenast Car Buying Experience February 18, 2013 Mungenast Car Buying Experience February 18, 2013 Josh Ulrich was a superior salesperson and I am happy to tell you why. I had done a lot of resea Mungenast Car Buying Experience February 18, 2013 Josh Ulrich was a superior salesperson and I am happy to tell you why. I had done a lot of research looking for an automobile with a high safety rating, reliable record, economical fuel use, and one having an affordable price, in that order. I read reviews from many sites and printed information about my top 3 picks, eventually selecting the 2013 Honda Accord EX L. It exactly fit my requirements. I went to Frontenac Honda to test drive the car. The salesperson seemed uninterested, unenthusiastic, and lacking knowledge about its features. I was using a cane to walk due to recovering from an automobile accident. The friend who was with me was recovering from foot surgery and was wearing a soft cast. He did not offer us a seat, any refreshment, and left us standing outside as he went to get the car, only to reappear, too much later, to advise us that he did not presently have one for me to test drive. Dear! Dear! Dear! Two days later, I went to Mungenast Honda where Josh was my salesperson. He was polite, offering us seats at a table and drinks. He was energetic and excited about the new features in this car and demonstrated how they functioned, even letting me practice. That's what I wanted; a salesperson who would build excitement for the features that already interested me. I didn't know how to operate most of the electronics and Josh was so pleased to teach me, not just on that day but immediately after I had signed the paperwork. Further, he explained all of the booklets belonging to the car as opposed to just handing the container of booklets to me. He urged me to spend time learning how to operate the many features and offered to help, even after the sale. He was so thoughtful to program my cell phone to work with the car's components. Josh was helpful with pricing. I had been approved for a loan from PenFed and Josh was able to offer the same interest rate as that company. I had been offered car pricing from dealerships that worked with PenFed and Josh met or exceeded those prices. Throughout the process, I would email Josh with questions or information and he was more than prompt at responding, even contacting me on his day off. I have not described everything that has lead me to assign the word, superior, to Josh's ability as a salesperson but I have recounted enough for you to see that for yourself. In the past, I have purchased several vehicles and this experience with Josh was at the top of my list. I also would like you to know that Dave Gierse surpassed my expectations when it came to completing the paperwork. This was a process that I dreaded and frankly wanted to work with PenFed to avoid. They just wanted the VIN number and I could do away with the unpleasant task of working with the business person. As it turned out, Dave was lovely. He pleasantly gave me time to read the paperwork and check the math. He kindly explained whatever I asked. He was quite organized which was comforting. What a jewel. You are fortunate to have two such people working for our company. Delighted car owner, Lynette Young More

Gina was very friendly and professional! I would definitely go back here to purchase a vehicle. I would recommend this dealership to others! thank you definitely go back here to purchase a vehicle. I would recommend this dealership to others! thank you More

I had a wonderful experience at Dave Mungenast. I've been a customer for years and it was important to me to continue this relationship. Shan Herwig provided the no nonsense approach that I appreciate. been a customer for years and it was important to me to continue this relationship. Shan Herwig provided the no nonsense approach that I appreciate. She's very upbeat, polite and conscientious. I would recommend her to anyone wanting to purchase a vehicle. More

We had a very positive experience at this dealership. Due to our indecisiveness, we were not easy customers, but Jane went above and beyond to make sure we were satisfied with our purchase. We appreciated he to our indecisiveness, we were not easy customers, but Jane went above and beyond to make sure we were satisfied with our purchase. We appreciated her low-pressure approach and friendly demeanor. Dave was equally helpful and made the buying process easy. Overall, they exceeded our expectations and we would highly recommend! More

My wife and I purchased a 2010 Odyssey from Kurt Marty recently. We both appreciated the followup and approach of Kurt during this process – professional, straightforward, great followup, kept pushing to recently. We both appreciated the followup and approach of Kurt during this process – professional, straightforward, great followup, kept pushing to get the deal done – a very good experience on our end. From the time I walked into the showroom through driving off the lot in our new car – we found the team at Mungenast to be personal, professional, and informative - they did what they said they would do. It took a little time to find just the right car – Kurt worked hard to find that vehicle for us in a price range that we could afford. Being in the customer service business myself, I like to try to recognize great sales and service experiences that I see. Kurt did a great job, as well as all others at Mungenast that we came in contact with during our visits. We are looking forward to enjoying our new car. We will be happy to direct friends who are in the market to Mungenast and to Kurt. More

Everyone at the dealership was very friendly and helpful. Gary took the time to explain everything to me and gave me the time to think everything through. He did not push or force me to make a decision. I w Gary took the time to explain everything to me and gave me the time to think everything through. He did not push or force me to make a decision. I would recommend Gary to anyone who was looking for a car. He made the whole experience relaxing a comfortable. In the end i got a great deal on my Honda FIT and look forward to working with Honda. More

Everyone I came in contact with while at the dealership, Was friendly , courteous, and ask if there was anything they could do to help with any questions I had about anything, This was true on automobile de Was friendly , courteous, and ask if there was anything they could do to help with any questions I had about anything, This was true on automobile dealership, and also the motorcycle dealership that I came to pick up a motorcycle that I had put a down payment on thru phone conversations prior. More

No pressure, friendly, great buying experience. Everyone was very helpful and thorough. Very attentive salesman Kurt was. Took the time to explain everything to me. was very helpful and thorough. Very attentive salesman Kurt was. Took the time to explain everything to me. More

Gina was very friendly while I was in the dealership getting a tire replaced a couple of weeks prior to buying my new Pilot. I was interested in replacing my old Pilot because of the new features -- e getting a tire replaced a couple of weeks prior to buying my new Pilot. I was interested in replacing my old Pilot because of the new features -- especially the Bluetooth. She was accomodating to my schedule and answered my questions without being pushy! She is an excellant addition to your staff! More

Buying our new Honda Odyssey was a pleasure because of our sales person Shan Herwig. She is very friendly, easy to work with, and is very experienced and knowledgeable about our new Odyssey. If we need a our sales person Shan Herwig. She is very friendly, easy to work with, and is very experienced and knowledgeable about our new Odyssey. If we need another vehicle we will go back to Mungenast Honda. More