Dave Mungenast St. Louis Honda

If I could have given "10's" I would have! From the minute I walked in the door I was treated with respect and genuine friendliness. I am not one of those customers alot of dealers prefer. I have had v minute I walked in the door I was treated with respect and genuine friendliness. I am not one of those customers alot of dealers prefer. I have had very difficult personal and financial difficulties for the last few years .. then Nov. 2, 2010, by Honda Element, on which I was making payments, was totaled. Also, I have had credit problems. Tiffany understood my plight. She understood my work ethic and temporary situation and worked with me to purchase a car within my budget. She could have brought out a "dream car" for me to fall in love with then only later learn it was beyond my budget (I have previously had that experience .. it is very frustrating). Instead ... what she did was "work backwards." We figured out what I could afford ... then ... chose a vehicle. I had one (1) option which fit my budget... which turned out to be a perfect "fit" for me and I love it! I worked mostly with Tiffany. However, Cierra, was also quite helpful as were the other members of the St. Louis Honda, Dave Mungenast staff in the Used Car Department. More

We had been shopping for a new Honda Odyssey for a year now, we decided to wait until the new redesign to come out. Mike Banaskavich worked with us every time we visited the dealership and was very pleasan now, we decided to wait until the new redesign to come out. Mike Banaskavich worked with us every time we visited the dealership and was very pleasant to work with. He answered all of our questions and was not pushy at all like some of the other dealerships we encountered in the St Louis area. When it came time for us to purchase, they were able to beat the the other dealer's prices and was able to order the exact color and trim we wanted before Christmas. Our van even came in a week earlier then expected thanks to the hard work of them being able to locate one for us. Don't waste your time at the other dealers, just go to St Louis Honda. More

The team at St. Louis Honda was wonderful! They bent over backwards to make us happy and we love our new Honda! We negotiated a low price and have a fantastic car with exceptional service! Our Civic i over backwards to make us happy and we love our new Honda! We negotiated a low price and have a fantastic car with exceptional service! Our Civic is extremely well designed down to the smallest details, it handles wonderfully and is fun to drive! More

kenny was very accomodating in showning me the vehicle, driving it, and explaining every feature on the vehicle thoroughly. i feel like i got the best price i could have gotten in the entire st. louis are driving it, and explaining every feature on the vehicle thoroughly. i feel like i got the best price i could have gotten in the entire st. louis area for this car - and friendly service on top of that - greate experience all the way around. More

Shan was such an amazing sales representative. She made the experience pleasant, enjoyable and family oriented. I have never met a person so dedicated to their job with such a positive attitude. My father the experience pleasant, enjoyable and family oriented. I have never met a person so dedicated to their job with such a positive attitude. My father bought a car from this dealership and suggested them but Shan made it a personal experience. I will suggest Shan to all of my friends and family looking for vehicles. More

Randy went to great lengths to accomodate me. I initially planned to purchase a Honda Fit, but it would not handle my inclined driveway. Randy and the dealership were very good about letting me bo initially planned to purchase a Honda Fit, but it would not handle my inclined driveway. Randy and the dealership were very good about letting me borrow vehicles to test on my driveway. They offered suggestions also. I ended up buying a Civic because it handled my driveway incline. Randy and the dealership team were committed to helping me solve this driveway problem. More

I never in a million years dreamed I would be writing this. My 2011 CRV was a gift from my parents. Josh Ulrich (my mom and dad's salesman) delivered mine and my sister's car to our parents house as a this. My 2011 CRV was a gift from my parents. Josh Ulrich (my mom and dad's salesman) delivered mine and my sister's car to our parents house as a surprise X-mas gift. He totally played out the surprise on Dec. 11th at 6:30 pm. He rang the doorbell and presented us with our keys and our new cars. It's a good thing he could think on his feet because my sister jumped right into his arms. I don't think there could have been a better way to get my new car. He was a pleasure to deal with the next day as we signed the paperwork. He was fun, knowledgable, professional, helpful and informative. I would recommend Josh and the dealership to anyone looking to buy a car. Thank you Saint Louis Honda, Josh and most of all my AWESOME parents!!!!!!!!!!!!!!! More

Candace asked how she could help me. She focused on my needs and my questions. She was direct and answered them honestly and quickly. I was in a hurry having already obtained pricing from other dealersh needs and my questions. She was direct and answered them honestly and quickly. I was in a hurry having already obtained pricing from other dealerships and expecting out of town guests. I advised Candace of my circumstances and she quickly provided answers to my questions and obtained her dealership's best pricing and offered it to me along with her card. There was no pressure, no haggling, no what do I have to do to sell you a car today, no you must test drive the car today before I can share that information with you. I got the information I asked for the first time. I did not have to drag it out of Candace or deal with 2 or 3 people to get the information. I obtained the information I wanted and I got it straight from her and she was 100% honest. The pricing was about the same, but St. Louis Honda was offering a 2011 model instead of a 2010. St. Louis Honda was also offering 0% financing for 60 months and the other dealers were not. Candace also explained the price included certain fees and extra equipment that other dealers charged as extra costs. I checked with the other dealerships and she was correct. Candace also explained the deal was good for any 2011 Honda LX as they all had similar equipment, so we would not have to settle for a color that was left on the lot. We could pick the color we wanted. I spoke to my wife, explained the details and we agreed we would buy the car from Candace. I called Candace and alerted her that we would be coming in the next day to buy the car and that we wanted to buy only from her. She asked us to go to the new car dealership and either call her or have her paged and she would take care of us, but she warned us that Saturdays were very busy at St. Louis Honda and we might have to wait a few minutes for her. I assured her we would wait for her. When we arrived on Saturday the dealership was very busy and several sales representatives tried to "poach" Candace's sale. (She was test driving a car with someone when we arrived.) We were patient and rewarded by Candace again focusing on our questions and needs. She went with us on the test drive, explained where everyting was. Wrote up the paperwork and helped us complete the forms which she submitted to Mr. Cash, who arranged the financing. Candace checked the status for us while we waited and let us know we were approved but needed to wait for Mr. Cash to finish with another customer. She offered us some refreshments while we waited and arranged for the car to be readied for delivery. After we finished with Mr. Cash, Candace met us and escorted us to the car and asked us to call with any questions or concerns and thanked us for giving her the opportunity to help us. Later she called to make certain everything was ok with the car. I told her I had already recommended her to a friend who said he was interested in the same make and model car. She thanked us again and said she looked forward to hearing from our friend. Our friend did buy from Candace. She quickly called back to thank us for the referral and to let us know we would be getting a gift from the dealership for making the referral. Again she focused on us and our needs and the information we wanted. We rewarded her with our sale by waiting for her. We were rewarded for our loyalty by her focus on us during the sales process. We thanked her with a referral and she thought enough of us to call back and thank us for the referral. I treat people the way they treat me and I would recommend Candace to anyone. More

I was very pleased with the purchase of my used VW Jetta from St Louis Honda. Elmer Watson was very friendly, attentive, courteous and professional. I was very leery of dealing with Car Dealers, expeciall from St Louis Honda. Elmer Watson was very friendly, attentive, courteous and professional. I was very leery of dealing with Car Dealers, expecially Used Car Dealers. This was my first used car purchase in over 20 years. On my arrival at the dealership I just wanted to look at the car I had found on line. Because it impressed me so much and the attitude of Elmer was so good I decided to take it for a test driver, which I did. I did not buy the car that day but told Elmer I would be back on Monday with my daughter so that she could have a look at it. We did go back on Monday and although I wasn't going to buy that day, I did. More

Why did I rate Paul, Ivo & the St. Louis Honda Team as all 5s? Because this was about the easiest car-buying experience I've ever had. Paul was helpful in presenting my options, he let me take the car out all 5s? Because this was about the easiest car-buying experience I've ever had. Paul was helpful in presenting my options, he let me take the car out by myself so I could get the feel of the vehicle on my own, we handled the new car and used car deals separately, and the dealer-installed options were done quickly and beautifully. Ivo explained the financing options and extended warranty options clearly. All-in-all it was a great car-buying experience. More