
Dave Smith Motors
Kellogg, ID
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1,067 Reviews of Dave Smith Motors
Great place to buy a vehicle I had a very good price and am very pleased with my purchase. My new Ram 1500with all its options is great.Did I say I LOVE MY TRUCK. I had a very good price and am very pleased with my purchase. My new Ram 1500with all its options is great.Did I say I LOVE MY TRUCK. More
Best car dealership that I have ever worked with Drove all the way from NM to trade vehicles. Russ was an awesome salesman no hastle no pressure sales Thanks Dave Smith Auto!!Well done Drove all the way from NM to trade vehicles. Russ was an awesome salesman no hastle no pressure sales Thanks Dave Smith Auto!!Well done More
Easy as pie purchase. I decided to buy a newer truck when my 21 year old Dodge started having a few issues. I called Dave Smith motors and told them what I was looking for I decided to buy a newer truck when my 21 year old Dodge started having a few issues. I called Dave Smith motors and told them what I was looking for and in minutes he (Lance Williams) showed me the truck I wanted. He helped me find the lowest interest rate for my loan and made buying the truck very easy. Oh and I'm from Western Washington and believe me, it was worth the drive. I am not getting rid of my old truck because it is one of the best Dodge's around. In 5 years I will probably go back to Dave Smith motors and replace my Chevy Duramax. More
Don't bother Although the people I dealt with were pleasant, the staff is inefficient, poorly trained (leading to lots of unnecessary communication problems and mi Although the people I dealt with were pleasant, the staff is inefficient, poorly trained (leading to lots of unnecessary communication problems and misinformation), & there is a high staff turn over rate. Almost everyone I talked to has only been there one month. I feel my sales consultant and sales manager did the best they could given their working circumstances, but a business of this magnitude should know that their employees are their #1 asset, and invest more wisely in them. I witnessed some of the staff in other areas of the dealership unnecessarily treat my sales consultant rudely. Furthermore, they gave different information to the sales manager than the sales consultant on the same (second) vehicle I wanted to buy, leaving me wondering about the integrity of the dealership as a whole and their reasons for choosing to tell me what I was told. I purchased a truck, but came to purchase 2 vehicles and did not, could not. It took 3 days to consummate the deal, and I am doubtful that I received honest info as I have negotiated a lower deal in the past on the same vehicle I purchased. On Labor Day weekend, they were not open on Sunday, and failed to communicate that over the phone before I flew in (my expense, they did not compensate, although they have offered to do so in the past)!! I spent 2 nights sleeping on an absolutely horrible mattress that made my back excruciatingly painful, at the "best hotel in town." On numerous occasions during the negotiations I received different prices for the same accessories. I was also told multiple times that the paperwork and the vehicle would be done in 1.5-2 hours...then the time doubled...and then they advised me that they let all but one service technician go and could not finish getting my vehicle ready to leave on that third night (which they ultimately did, but such POOR client management). The left hand of this dealership has no idea what the right hand is doing. I was unimpressed. So many little things they could have done to improve the experience that they do not think to do. This business owner will not be back. More
Do the math and vote with Dollars This is the fourth time in a row I’ve come to Dave Smith for a new vehicle. Not only is this dealership the Full-Meal-Deal, equipped to handle most an This is the fourth time in a row I’ve come to Dave Smith for a new vehicle. Not only is this dealership the Full-Meal-Deal, equipped to handle most any need but the ambiance of the dealership itself, the beautifully surroundings of Kellogg Idaho, and the amenities of the town, such as overnight accommodations providing discounts if you’re buying a vehicle. Not alone the non-pressure sale staff, ease of the purchasing experience, itself, most of which is done prior to arrival. Most of all, when I test the waters around my local area, I ask if they can be competitive with Dave Smith, most of which put their pencils down, push their chair back from their desk and bid me a farwell… More
Made it work Took a few tries but tony got it done and got me a brand new dodge. After trying for a couple used trucks and not getting approve. I was able to get a Took a few tries but tony got it done and got me a brand new dodge. After trying for a couple used trucks and not getting approve. I was able to get a brand new truck More
2nd time in a month awesome. Great experience. 2nd time buying always the best deal. They walk you through service and what a warranty would cover. I can't imagine buying a car Great experience. 2nd time buying always the best deal. They walk you through service and what a warranty would cover. I can't imagine buying a car from someone else. More
Responsive, fast, good value and no hype We ordered a custom Dodge truck from Dave Smith Motors. Marty Gibson was quick to respond to all our inquiries and to make sure the truck was delivere We ordered a custom Dodge truck from Dave Smith Motors. Marty Gibson was quick to respond to all our inquiries and to make sure the truck was delivered with all the features we asked for. He also arranged a shuttle to pick us up at the airport and prepared all the paperwork in advance to speed the buying process. In my opinion, we got a good price but more importantly we received great service. More
New Car Purchase Easy selection, roll in, roll out from Nevada to Kellogg in a weekend, seriously no hassle buying. Third time to Dave Smith for a car and the experie Easy selection, roll in, roll out from Nevada to Kellogg in a weekend, seriously no hassle buying. Third time to Dave Smith for a car and the experience remains the same More
Bought a new truck "Zim" did an excellent job meeting all of my needs, we had one hiccup with the final sale but Zim was able to pass me along to B.E. who finalized my s "Zim" did an excellent job meeting all of my needs, we had one hiccup with the final sale but Zim was able to pass me along to B.E. who finalized my sale and gave me great price of mind. I've never seen a sales rep work harder than Zim to get the truck prepped and ready with my custom request. He personally spent time detailing and cleaning my truck. Zim.... if you're reading this, Thank you! You are the reason I will come back to Dave Smith! Maybe Zim can explain what happened to my paperwork that caused an hour delay... but other than that one issue , which Zim solved in 10 minutes, I had an excellent experience. More