Dave Smith Nissan

I'll probably never know for sure why this happened. I'm really disappointed in Nissan as a whole. Reason, many times I brought my Sentra into Dave Smith Nissan with the concern of an RPM surge. Many times really disappointed in Nissan as a whole. Reason, many times I brought my Sentra into Dave Smith Nissan with the concern of an RPM surge. Many times they said it was nothing (not running any codes). Okay, the surge does not go away. In fact, the last time I had it there I was specifically told nothing was wrong with the transmission. Then, not satisfied, I take the vehicle to an independent mechanic who not only tells me that my transmission is going out but that there is no code for the transmission. Yeah, mechanic plugged it in and got no code. But still knew that the transmission was going out! Fast forward, I go on a trip and the surge not only gets worse, but the transmission goes out 3 1/2 hours away from my home. An $1100.00 dollar tow bill back to the mechanic who diagnosed the problem. A problem that my dealership denied was an issue on previous visits, and then another $3,564.00 bill to get a new transmission put in the Sentra. Only to find out that it still qualified for a warranty because it was under 84k miles. However, Nissan North America tells me that my dealership needs to do the transmission swap. Dave Smith claims they need verification and evidence of the transmission going out. They said it needs to run a code to provide evidence. There is no code for that as I found out the hard way. Nobody ever told me that the transmission warranty was still good on the vehicle until I did some digging of my own after the fact. I'm really disappointed. More

This is an updated review. There were some issues initially. However, dealership management reached out to me and we are working to resolve them. My vehicle does need some warranty items repaired, an initially. However, dealership management reached out to me and we are working to resolve them. My vehicle does need some warranty items repaired, and Dave Smith Nissan is currently working with me to get that taken care of. After the initial hassle and frustration, they have been excellent about reaching out to me and trying to make things right. My initial rating was very low. Their desire to work things out and make things right is impressive! We all have missteps sometimes, but how we respond to them is where we learn about the character of a person or business. These guys have responded very well to me! More

After having a bad experience at Dave Smith in Spokane I posted on dealer rater.. With-in a short time I received an invitation to come to the dealership to discuss the problem with the NEW MANGEMENT I wa posted on dealer rater.. With-in a short time I received an invitation to come to the dealership to discuss the problem with the NEW MANGEMENT I was very impressed with the professionlism of the new managers and sales staff, Nic and Nathen. After a short time they took care of our situation and are happy campers again More

Great experience at Dave Smith, and look forward to doing business here in the future! Ric Boston was very helpful and helped us get exactly what we wanted. business here in the future! Ric Boston was very helpful and helped us get exactly what we wanted. More

Well I came in looking for the 21 Rogue Platinum they we the only dealership in 250mi to have one. I had been wanting one since they 1st were announced , because of covid they were very difficult to find. the only dealership in 250mi to have one. I had been wanting one since they 1st were announced , because of covid they were very difficult to find. MY lease had ended + The extension was all most up and I was so stressed in what to do .I can say that Dave Smith Nissan went out of there way to help me get my car and the deal I could $$ Thank you More

Our experience at Dave Smith Nissan was nothing short if OUTSTANDING! Our Sales Associate Ty Laflamme made the whole experience so much fun. Thank you! OUTSTANDING! Our Sales Associate Ty Laflamme made the whole experience so much fun. Thank you! More

Absolutely love them they were super easy to work with even for first time buyers they really try to get you the best deals and best rates even for first time buyers they really try to get you the best deals and best rates More

Always polite, I asked if I could come in early for my appointment and they accommodated me perfectly. There’s a reason I keep going back appointment and they accommodated me perfectly. There’s a reason I keep going back More

Everything was great. They are always very nice In and out in less time then they said I’ve taken my car here sense I bought it. Never a problem and out in less time then they said I’ve taken my car here sense I bought it. Never a problem More