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Dave Smith Nissan

Spokane Valley, WA

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631 Reviews
Dave Smith Nissan in Spokane, WA offers new and pre-owned Nissan cars, trucks, and SUVs. We pride ourselves on Customer Service, Hassle Free Buying, and Low Low Low Prices. The service department at Dave Smith Nissan is available when you need an oil change, tire rotation, or other major or minor repairs. Our top priority is customer satisfaction. Our experienced mechanics will strive to get your work done to the highest quality as quickly as possible. To make your Nissan stand out in the crowd ask about adding accessories. We specialize in customizing vehicles and look forward to adding a personal touch to your new car. "Hassle Free Buying"
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6901 E Sprague Ave

Spokane Valley, WA

99212

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Showing 631 reviews

November 19, 2019

Fixing my Xterra Took my Xterra in to figure out why it was shaking. Dan and his team did everything they could to figure out what was wrong with my vehicle. It was a More

by Hjstocker6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Thomas
Nov 22, 2019 -

Dave Smith Nissan responded

Thank you so much for taking the time to send us your feedback, we really appreciate it. We are always looking at what areas we can improve in and you gave us good feedback to do so. We appreciate your patience and understanding, look forward to assisting you in the future. Natalie Hightower Customer Relations

November 16, 2019

Very friendly staff! Nick and Kent were extremely helpful and easy to work with. They found the truck I wanted and made it affordable. I would highly recommend Dave Smith More

by samyearsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Michel
Nov 22, 2019 -

Dave Smith Nissan responded

We really appreciate you taking the time to send us your review and we are so thankful and happy to be of assistance in your sales process. Nick and Kent will very much appreciate your response and we look forward to assisting you in the future. Natalie Hightower Customer Relations Manager

November 15, 2019

Kind people who did their best to fix my car. At first I was disappointed with the service I was receiving. The repairs and ordering parts were taking so long and I felt that I wasn’t being kept i More

by katelynhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Thomas, Jen Sudol
Nov 22, 2019 -

Dave Smith Nissan responded

Thank you again for taking the time to let us know how we did. I apologize things were not going smoothly at first but that we quickly took action to resolve it. We appreciate the feedback and will take this in to consideration for future services.

November 13, 2019

Awesome sales experience! Very fair price and no haste experience, with hometown service after the sale. The dealership did what was right! I highly recommend Kevin Mclure, Jim More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schenck, Kevin Mclure
Nov 20, 2019 -

Dave Smith Nissan responded

Thank you for sharing your positive experience with us. Our customers mean the world to us!

November 13, 2019

Tie Rod Replaced While there for service on my vehicle, they identified a small leak on one of my Tie Rods. They recommend this being taken care of while my vehicle wa More

by RAMALSOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Thomas
Nov 20, 2019 -

Dave Smith Nissan responded

Ramalsom, we are glad we could help! We look forward to seeing you back!

November 13, 2019

Service Very prompt, personal, good time getting in to the service department, Nice lounge to kill the time, a need of coffee machine that works lol Over More

by CHERYLEWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Sutter, Kyle Cunnington, Jared Smith
Nov 20, 2019 -

Dave Smith Nissan responded

Cherylewood, thanks for your praise and kind comments about our team.

November 13, 2019

Great customer service I'd certainly come back to this Nissan dealership. Both the person in service I worked with and the cashier were very friendly. I needed an air filt More

by juliethefriendlybarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service
Nov 20, 2019 -

Dave Smith Nissan responded

Juliethefriendlybarber, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dave Smith Nissan Of Spokane.

November 13, 2019

Dave Smith Service ROCKS! There was obviously a miscommunication when I made my appointment. I needed to be out of the service area and to work by 10 o'clock. The service manag More

by ALANBISSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Smith, Curt Kruse, Delbert Davis, Logan Davis, Robert Norris, Danny Thomas, Asa Spencer, John Ross
Nov 20, 2019 -

Dave Smith Nissan responded

Thank you again for taking the time to let us know how we did. We are happy we were able to get your service performed quickly so you could get on with your day! We hope to see you again soon

November 13, 2019

The work done was fine, but it took a very long time. One an The work done was fine, but it took a long time. One and a half hours for an oil change. Everyone was very friendly and accommodating. More

by PKERST12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ross
Nov 20, 2019 -

Dave Smith Nissan responded

Thank you for letting us know how your recent visit went. We apologize for the additional wait time you experienced and know your time is valuable. We hope you allow us to do better next time!

November 12, 2019

Great an quick experience I showed up to the dealership with a goal in mind. Louis was nothing but exceptional. He got me in my dream car super quick even thought I had ok cred More

by JSACKSTEDER727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mclure, Louis Liphart
Nov 20, 2019 -

Dave Smith Nissan responded

Jsacksteder727, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

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