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Dave Smith Nissan
Spokane Valley, WA
631 Reviews
Dave Smith Nissan in Spokane, WA offers new and pre-owned Nissan cars, trucks, and SUVs. We pride ourselves on Customer Service, Hassle Free Buying, and Low Low Low Prices.
The service department at Dave Smith Nissan is available when you need an oil change, tire rotation, or other major or minor repairs. Our top priority is customer satisfaction. Our experienced mechanics will strive to get your work done to the highest quality as quickly as possible.
To make your Nissan stand out in the crowd ask about adding accessories.
We specialize in customizing vehicles and look forward to adding a personal touch to your new car.
"Hassle Free Buying"
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Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 631 reviews
May 01, 2017
Awesome experience Dana was awesome helping us get the Armada I wanted and then helping us get it to Hawaii. Great service and quick and recommending to friend and Ohan Dana was awesome helping us get the Armada I wanted and then helping us get it to Hawaii. Great service and quick and recommending to friend and Ohana here in Hawaii More
by Caldeiras808
Employees Worked With
Dana Streeper
Helpful April 27, 2017
Very bad customer service and unprofessional employees. I brought my truck in to have four new tires put on. The service advisor told me it would be done by 1pm. At 2:30pm I had not received any word, so I I brought my truck in to have four new tires put on. The service advisor told me it would be done by 1pm. At 2:30pm I had not received any word, so I called. They told me it would be done in 20 minutes, so I headed into the shop. At exactly 20 minutes from the time I called I walked into the shop to inquire about my truck (again no word). My advisor could not be found, so I waited. After about 10 more minutes I finally asked the other service advisor if someone else could help me. He immediately got a negative look on his face and snapped back at me that he was trying to help me. I guess he was helping me by trying to find the other advisor. Why couldn't he just help me? I wasn't personally attached to "my" advisor, and I just wanted to get my truck back. I felt that he was unprofessional and rude. It was completely unnecessary to treat me that way. "My" advisor finally showed up and I was able to get my truck, however once I looked at it I noticed that they had only put two new tires on and not four. This was a problem with the sales department, but it ended up taking the service department all that time for only two tires. Needless to say, I was not happy and this was definitely not a hassle free experience. I will never use Dave Smith for anything ever again. More
by heltk01
Employees Worked With
Not sure of the employees in the service department.
April 26, 2017
good experience Great buying experience......no pressure, rare to unheard of at this day and age....nice vehicle and sold it's self as it should have. Great buying experience......no pressure, rare to unheard of at this day and age....nice vehicle and sold it's self as it should have. More
by randybrown
Employees Worked With
Frye , Ryan, Ryan Frye
April 24, 2017
Mark Jaremko is the key to this great sales dept. Great sales staff. No pressure. Very friendly. Mark Jaremko, the sales manager was made me feel like a friend by the end of the sale. Great sales staff. No pressure. Very friendly. Mark Jaremko, the sales manager was made me feel like a friend by the end of the sale. More
by bvanwert
Employees Worked With
Mark Jaremko, Stephanie Felippa
April 24, 2017
Service work I have always had a good experience with the service department. My service started on time and I was out of there in an hour. I have always had a good experience with the service department. My service started on time and I was out of there in an hour. More
by Robert Gower
Employees Worked With
Jennifer Smith
March 07, 2017
Rating of team This was the best feeling I have ever had buying a new vehicle. From the sales staff to the service dept. I have never seen more competent and frien This was the best feeling I have ever had buying a new vehicle. From the sales staff to the service dept. I have never seen more competent and friendly people More
by Ron
Employees Worked With
Doug Hess,(his boss)Gal at service center.
March 02, 2017
Honest service. Aways good service. Honest with recommendations. Been doing business there for many years. Jim in service is the best. Wouldn'the take my car anywher Aways good service. Honest with recommendations. Been doing business there for many years. Jim in service is the best. Wouldn'the take my car anywhere else. More
by Sandy
Employees Worked With
Jim
February 14, 2017
A very, VERY upset purchaser!! I was dealing with salesman "Ryan" on a certain vehicle. He gave me his cell number, so we could exchange text messages. Well......i texted him man I was dealing with salesman "Ryan" on a certain vehicle. He gave me his cell number, so we could exchange text messages. Well......i texted him many, MANY times. He never replied until i cussed him out & accused him of "going on a vacation during a sale" and sure as xxxx, thats what he said he did!! "On vacation with my family" he said! He said he would have his boss, David Waddell, call me. I told him to forget it!! It must be nice in the middle of a sale to just up and leave and not tell the MAIN person you are dealing with!!! I will never contact THIS dealership! xxxx, i mite not even go to Idaho!! But i will tell Idaho about their Washington dealership!! I would never, NEVER recommend this dealership to ANyBoDY!!!! Too bad I can't give "NEGATIVE STARS"!!! More
by philwill
Employees Worked With
Ryan......never did get his last name.
October 17, 2016
Lack of communication from service department I have visited Dave Smith 3 times ALL visits were polite but lacked information. The last visit was for a recall repair of which I thought corrected I have visited Dave Smith 3 times ALL visits were polite but lacked information. The last visit was for a recall repair of which I thought corrected the problem UNTIL two months later when I call them because my light is on 24/7 (only for the last week) they tell me is is supposed to be on!??? This means that for 90% of the last two months it was NOT functioning! I would have known right away had they informed me. More
by Deborah Roose
Employees Worked With
NA
September 10, 2016
The purchase of a new Nissan Murano SL We were very pleased with the invoice pricing; no haggling, no pressure. The process went smoothly and we got everything we wanted. Our sales person We were very pleased with the invoice pricing; no haggling, no pressure. The process went smoothly and we got everything we wanted. Our sales person, Brad Ell, was very helpful and knowledgeable; we can recommend him without reservation. The dealership as a whole is well organized and well staffed. We originally went in to purchase a new Nissan Rogue but found that the Murano is more spacious and better equipped and suited our needs better. There was absolutely no pressure from our salesman to buy the more expensive model. This is the advantage of having the same sales commission for either one. More
by Earl Forsman
Employees Worked With
Brad Ell, Mark Jaremko
